Filter
Top Products
DR-BT101iK_U [US, ES] 4-139-303-11(1)
DR-BT101iK_U [US, ES] 4-139-303-11(1)
41
US
Symptom Cause / Remedy
Charging cannot be
done.
Check that the headset and the computer are firmly
connected by the USB cable.
Check that the computer is turned on.
Check that the computer is not in standby, sleep or
hibernation mode.
Charging time is too
long.
Check that the headset and the computer are directly
connected, not via a USB hub.
The headset cannot
be recognized by a
computer.
The USB cable is not connected properly to the USB
port of the computer. Connect the USB cable again.
Check that the headset and the computer are directly
connected, not via a USB hub.
A problem may occur with the connected USB port of
the computer. Connect to another USB port if it is
available.
Try the USB connection procedure again in cases
other than those stated above.