Sony AVJ-X55 Home Theater System User Manual


 
REFERENCE
37
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom
No power.
The power is on, but
the DVD Receiver does
not work.
No picture.
There is no sound or
only a very low-level
sound is heard.
The playback picture is poor.
The DVD Receiver does
not start playback.
Loud hum or noise is
heard.
Cause
The power cord is disconnected.
No disc is inserted.
The TV is not set to receive DVD signal
output.
The video cable is not connected
securely.
The connected TV power is turned off.
The equipment connected with the
audio cable is not set to receive DVD
signal output.
The audio cables are not connected
securely.
The power of the equipment connected
with the audio cable is turned off.
The audio connecting cable is damaged.
The disc is dirty.
No disc is inserted.
An unplayable disc is inserted.
The disc is placed upside down.
The disc is not placed within the guide.
The disc is dirty.
•A menu is on the TV screen.
The Rating level is set.
The plugs and jacks are dirty.
The disc is dirty.
The speakers and components are
connected poorly.
The DVD Receiver is located too close
to the TV.
Correction
Plug the power cord securely into the
wall outlet.
Insert a disc. (Check that the DVD or,
audio CD indicator in the DVD display is
lit.)
Select the appropriate video input mode
on the TV so the picture from the DVD
receiver appears on the TV screen.
Connect the video cable into the jacks
securely.
•Turn on the TV.
Select the correct input mode of the
audio receiver so you can hear the
sound from the DVD Receiver.
Connect the audio cable into the jacks
securely.
•Turn on the equipment connected with
the audio cable.
Replace it with new one.
Clean the disc.
Insert a disc. (Check that the DVD, or
audio CD indicator in the DVD display is
lit.)
Insert a playable disc. (Check the disc
type, colour system and Regional code.)
Place the disc with the playback side
down.
Place the disc on the disc tray correctly
inside the guide.
Clean the disc.
Press the DVD SETUP button to turn off
the menu screen.
Cancel the Rating function or change
the rating level.
Wipe them with a cloth slightly mois-
tened with alcohol.
Clean the disc.
Connect the speakers and components
securely.
•Move your TV away from the audio com-
ponents.