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SONOS CONNECT
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Music folders
The Sonos system can play music from any computer or network-attached storage (NAS) device on your home network
where you have shared music folders. During the setup process, you are guided through the process of accessing your
shared music folders (such as your iTunes library). Over time, you may wish to add or remove folders from this list.
To make changes to your shared folders list, select the Settings menu from a handheld Sonos controller and then choose
one of the following options:
• To add a new music folder, select Manage Music Library -> Music Library Setup -> Add New Share.
• To remove a music folders, select Manage Music Library -> Music Library Setup. Touch the share you wish to remove
and then select Remove Share.
The Sonos system indexes your music folders so you can view your music collection by categories (such as artists, albums,
composers, genres, or tracks.) If you add new music to a folder that is already indexed, simply update your music index to
add this music to your Sonos music library.
• To update your music index, touch Settings -> Manage Music Library -> Update Music Index Now. If you’d like your
music index to update automatically each day, select Schedule Music Index Updates and then select a music index
update time.
Basic Troubleshooting
If a problem occurs, you can try the troubleshooting suggestions listed below. If one of these doesn’t remedy the problem, or
you are not sure how to proceed, please contact the Sonos Customer Support team and we’ll be happy to help.
•Web site
• Select Help -> Technical Support Website to go directly to our Support page.
• Visit our Web site at www.sonos.com/support. There you can visit our Forums, browse our Frequently Asked
Questions (FAQ) pages, or request assistance.
• Email: support@sonos.com
• Text-Chat and Phone: www.sonos.com/support/contact
• US/Canada: +1.800.680.2345 toll-free
• United Kingdom: 0808 2346596
If your country is not listed here, please visit the Text-Chat and Phone link to find the correct telephone number for
your country.
Note: Under no circumstances should the product be repaired by anyone other than an
authorized Sonos repair center, as this will invalidate the warranty. Please contact Sonos
Customer Support for more information. Do not open the system as there is a risk of electric
shock.