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Factory reset, clearing all memory Q
Press the POWER ON/STAND-BY button to enter the power stand-by 1
mode.
While pressing down the OPEN/CLOSE button, press the POWER
2
ON/STAND-BY button until “ALL CLEAR” appears.
Caution:
This operation will erase all data stored in memory including clock, timer
settings, tuner preset, and CD program.
iPod and iPhone Q
Symptom Possible cause
No sound is produced. O
No image appears on
the TV/monitor.
The iPod or iPhone is not playing. O
The iPod or iPhone is not properly O
connected to the unit.
Is the AC power cord of the unit O
plugged in?
The video cable is not properly O
connected.
The TV/monitor’s input selection is not O
properly set.
The iPod TV out feature has not been O
set to output video.
iPod or iPhone will not O
charge.
The iPod or iPhone is not making full O
contact with the connector.
Using iPod (3 O
rd
generation).
The iPod or iPhone is not supported. O
Refer to page 6 for compatible models.
“This accessory is not O
made to work with
iPhone” or similar,
appears on iPhone
screen.
The iPhone battery is low. Please O
charge the iPhone.
iPhone is not properly docked. O
Condensation Q
Sudden temperature changes, storage or operation in an extremely humid
environment may cause condensation inside the cabinet (CD pickup, etc.) or
on the transmitter on the remote control. Condensation can cause the unit to
malfunction. If this happens, leave the power on with no disc in the unit until
normal playback is possible (about 1 hour). Wipe off any condensation on the
transmitter with a soft cloth before operating the unit.
If problem occurs during operation Q
When this product is subject to strong outdoor interference (mechanical
shock, excessive static electricity, abnormal supply voltage due to lightning,
etc.) or if it is operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
Set the unit to the stand-by mode and turn the power on again.
1
If the unit is not restored in the previous operation, unplug and plug in the 2
unit again, and then turn the power on.
Note:
If neither operation above restores the unit, clear all the memory by resetting
it.
Troubleshooting chart
Many potential problems can be resolved by the owner without calling a
service technician.
If something is wrong with this product, check the following before calling your
authorized SHARP dealer or service center.
General Q
Symptom Possible cause
The clock is not set to O
the correct time.
Did a power failure occur? Reset the O
clock. (Refer page 11)
When a button is O
pressed, the unit does
not respond.
Set the unit to the power stand-by O
mode and then turn it back on.
If the unit still malfunctions, reset it. O
(Refer page 14)
No sound is heard. O Is the volume level set to “MIN”? O
Are the headphones connected? O
Are the speaker wires disconnected? O
CD player Q
Symptom Possible cause
Playback does not start. O
Playback stops in O
the middle or is not
performed properly.
Is the disc loaded upside down? O
Does the disc satisfy the standards? O
Is the disc distorted or scratched? O
Playback sounds are O
skipped, or stopped in
the middle of a track.
Is the unit located near excessive O
vibrations?
Is the disc very dirty? O
Has condensation formed inside O
the unit?
Remote control Q
Symptom Possible cause
The remote control O
does not operate.
Is the AC power cord of the unit O
plugged in?
Is the battery polarity correct? O
Are the batteries dead? O
Is the distance or angle incorrect? O
Does the remote control sensor O
receive strong light?
Tuner Q
Symptom Possible cause
The radio makes O
unusual noises
continuously.
Is the unit placed near the TV or O
computer?
Is the FM antenna or AM loop antenna O
placed properly? Move the antenna
away from the AC power cord if it is
located nearby.
USB Q
Symptom Possible cause
Device cannot be O
detected.
Is there any MP3/WMA fi le available? O
Is the device properly connected? O
Is it an MTP device? O
Does the device contain AAC fi le only? O
Playback does not start. O Is it a copyright protected WMA fi le? O
Is it a false MP3 fi le? O
Wrong time display. O
Wrong fi le name O
display.
Is Variable Bitrate fi le being played O
back?
Is the File Name written in Chinese or O
Japanese characters?
Before transporting the unit Q
Remove the iPod/iPhone, USB memory device and disc from the unit. Then,
set the unit to the power stand-by mode. Carrying the unit with iPod/iPhone or
USB memory device left docked or discs left inside might damage the unit.
XL-DH229P_USA_EN.indd 14XL-DH229P_USA_EN.indd 14 12/28/2010 3:23:55 PM12/28/2010 3:23:55 PM