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04/1/28 XL-DAB10N 20H_001 EN.fm
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Troubleshooting chart
Many potential problems can be resolved by the owner
without calling a service technician.
If something is wrong with this product, check the following
before calling your authorised SHARP dealer or service
centre.
Sudden temperature changes, storage or operation in an
extremely humid environment may cause condensation
inside the cabinet (CD pickup, etc.) or on the transmitter on
the remote control. Condensation can cause the unit to
malfunction. If this happens, leave the power on with no
disc in the unit until normal playback is possible (about 1
hour). Wipe off any condensation on the transmitter with a
soft cloth before operating the unit.
When this product is subjected to strong external
interference (mechanical shock, excessive static
electricity, abnormal supply voltage due to lightning, etc.)
or if it is operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
1 Set the unit to the stand-by mode and turn the power on
again.
2 If the unit is not restored in the previous operation,
unplug and plug in the unit again, and then turn the
power on.
Note:
If neither operation above restores the unit, clear all the
memory by resetting it.
■ General
Symptom Possible cause
● The clock is not set
to the correct time.
● Did a power failure occur?
Reset the clock. (Refer
page 6)
● When a button is
pressed, the unit
does not respond.
● Set the unit to the power
stand-by mode and then
turn it back on.
● If the unit still malfunctions,
reset it. (Refer page 23)
● No sound is heard. ● Is the volume level set to
“0”?
● Are the headphones
connected?
● Are the speaker wires
disconnected?
■ CD player
Symptom Possible cause
● Playback does not
start.
● Playback stops in
the middle or is not
performed properly.
● Is the disc loaded upside
down?
● Does the disc satisfy the
standards?
● Is the disc distorted or
scratched?
● Playback sounds are
skipped, or stopped
in the middle of a
track.
● Is the unit located near
excessive vibrations?
● Is the disc very dirty?
● Has condensation formed
inside the unit?
■ Remote control
Symptom Possible cause
● The remote control
does not operate.
● Is the AC power lead of the
unit plugged in?
● Is the battery polarity
correct?
● Are the batteries dead?
● Is the distance or angle
incorrect?
● Does the remote control
sensor receive strong
light?
■ Tuner
Symptom Possible cause
● The radio makes
unusual noises
continuously.
● Is the unit placed near the
TV or computer?
● Is the FM aerial placed
properly? Move the aerial
away from the AC power
lead if it is located nearby.
■ USB
Symptom Possible cause
● Device cannot be
detected.
● Is there any MP3/WMA file
available?
● Is the device properly
connected?
● Is it an MTP device?
● Does the device contain AAC
file only?
● Playback does not
start.
● Is it a copyright protected
WMA file?
● Is it a false MP3 file?
● Wrong time
display.
● Wrong file name
display.
● Is Variable Bitrate file being
played back?
● Is the File Name written in
Chinese or Japanese
characters?
■ iPod
Symptom Possible cause
● No sound is
produced.
No image appears
on the TV/monitor.
● The iPod is not playing.
● The iPod is not properly
connected to the unit.
● Is the AC power lead of the
unit plugged in?
● The video cable is not
properly connected.
● The TV/monitor’s input
selection is not properly set.
● iPod will not
charge.
● Wrong iPod adaptor is used.
● The iPod is not making full
contact with the iPod
connector.
● The main unit is in stand-by
mode.
● Using 3
rd
generation iPod.
■ Condensation
■ If problem occurs