Samsung HT-C6930W Home Theater System User Manual


 
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06 Other information
Symptom Check/Remedy
Aspect ratio cannot be changed.
• You can play 16:9 BD/DVDs in 16:9 Wide mode, 4:3 Letter Box mode, or 4:3
Pan - Scan mode, but 4:3 BD/DVDs can be seen in 4:3 ratio only. Refer to the
Blu-ray Disc jacket and then select the appropriate function.
• The product is not working.
(Example: The power goes out
or a strange noise is heard.)
The Product is not working
normally.
• Turn off the power, and press and hold the STOP ( ) button on the product
for longer than 5 seconds.
- Using the RESET function will erase all stored settings.
Do not use this unless necessary.
The rating level password has
been forgotten.
• With no disc in the product, press and hold the product's STOP ( ) button for
longer than 5 seconds. INIT appears on the display and all settings will return
to the default values.
And then press the POWER button.
- Using the RESET function will erase all stored settings.
Do not use this unless necessary.
Can't receive radio broadcasts.
• Is the antenna connected properly?
• If the antenna's input signal is weak, install an external FM antenna in an area
with good reception.
While listening to TV audio
through the Product, no sound is
heard.
If the OPEN/CLOSE ( ) button is pressed while listening to TV audio using the
D.IN or AUX functions, the BD/DVD functions are turned on and the TV audio is
muted.
"Not Available" appears on
screen.
• The features or action cannot be completed at this time because:
1. The BD/DVD’s software restricts it.
2. The BD/DVD’s software doesn’t support the feature (e.g., angles)
3. The feature is not available at the moment.
4.
You’ve requested a title or chapter number or search time that is out of range.
No HDMI output.
• Check the connection between the TV and the HDMI jack of the Product.
• Check if your TV supports 480p/720p/1080i/1080p HDMI input resolution.
Abnormal HDMI output screen.
• If random noise appears on the screen, it means that TV does not support
HDCP (High-bandwidth Digital Content Protection).
If the HDMI output is set to a resolution
your TV cannot support (for example,
1080p), you may not see a picture on
your TV.
• Press the STOP () button (on front panel) for more than 5 seconds with no
disc inside. All settings will revert to the factory settings.
• When the factory default settings are restored, all the user data stored in the
BD data will be deleted.
HT-C6930W_XAA_0914.indd 67HT-C6930W_XAA_0914.indd 67 2010-09-14  2:52:472010-09-14  2:52:47