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Frequently Asked Questions
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When playing an MP3 file that was encoded using Variable Bit Rate on
the Rio Receiver, the rate shows as being “A Fixed Rate”. Why?
Depending on the encoding method for your Variable Bit Rate (VBR) music files, the displayed bit rate may
vary. It may show as 32 kb/s or as a fixed average of the bit rate for the selected track.
Why is it that when I try to adjust the volume on the Rio Receiver, the
slider moves but the volume does not change?
The volume on the receiver will only affect the volume of speakers connected to the 'bare wire' speaker
outputs. If you have speakers connected to the 1/8" stereo jack or the RCA outputs, the volume will be
controlled on the powered speakers you are using or the stereo receiver component that you have
connected to your Rio Receiver. 'Bare wire' connections are powered, but the other jacks are line outputs
for increased audio clarity.
Can I add a new folder to the existing folders that I have previously
imported?
Yes, however if you want the Rio Receiver to reflect the changes you have made to your music folders or
playlists, you will need to import your music again after the changes have been made.
Why does music in folders I do not select occasionally appear on my Rio
Receiver menu display?
The Audio Receiver Manager software scans for databases of common encoding software like Real Jukebox
and MusicMatch in addition to the folders you specify. Any songs found in the MusicMatch playlists or the
Real Jukebox music database files are added to the Rio Receiver’s database.
Why do the speakers continue to play music when I plug my headphones
into the front of the Rio Receiver?
Plugging the headphones into the front headphone jack, will not stop playback to the speakers. If you are
using speakers connected via the LINE OUT or RCA OUT connections, you can turn the volume down
on the speaker amplifier and then adjust the volume on your Rio Receiver for your headphones. This will
effectively mute the speakers, yet provide full volume support for your headphones.
Can I use both HPNA and Ethernet to connect my Rio Receiver?
The Rio Receiver can only operate in communication with a single server computer. Because of this, you
should never need to connect both HPNA and Ethernet cables to your Rio Receiver. You will use one or
the other.
If I connect multiple Rio Receivers to the same server computer, will
they play the same music?
They will have access to exactly the same music files, but it is not required to play the same songs on each
device at the same time. You can play different tracks on each Rio Receiver using the same playlists.