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Warranty
Chapter 3 21
• Include with the shipment:
1. Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that
the product is within the warranty period must be presented to obtain warranty service.
For rental firms, proof of first rental is also required.
2. A brief note describing your unit’s problem.
3. Your name, address and phone number.
• The representative will advise the address to mail a cashier’s check or money order for payment
if there are any out of warranty labor or parts charges, and you elect not to use your credit
card.
• After we receive your product, a new or refurbished unit will be shipped to you.
What your warranty does not cover:
• Acts of nature, such as but not limited to lightning damage.
• Adjustment of customer controls.
• Damage from misuse or neglect.
• A unit that has been modified or incorporated into other products or is used for institutional or
other commercial purposes.
• Batteries.
• Units purchased or serviced outside the U.S.A.
• Shipping damage if the unit was not packed and shipped in the manner prescribed by
Thomson.
• Storage fees may be charged by the exchange point if you fail to pickup the replacement unit
in a timely manner.
• Customer Instruction. (Your Owner’s Manual describes how to install, adjust, and operate your
unit. Any additional information should be obtained from your dealer.)
• Cleaning of Audio/Video heads.
Product Registration:
• Please complete the online Product Registration on RCA.com or complete and mail the Product
Registration Card packed with your unit. It will make it easier to contact you should it ever be
necessary. The return of the card is not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT.
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED.
NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON INC., ITS AGENTS OR
EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS
WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING
OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS
DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF
THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON
THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the above limitations or exclusions may
not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights that vary from
state to state.
If you purchased your product outside the United States:
• This warranty does not apply. See your dealer for warranty information.
Service calls which do not involve defective materials or workmanship are not covered by this
warranty. Costs of such service calls are the sole responsibility of the purchaser.