Filter
Top Products
PROBLEM
Sudden loss of audio, continuous noise or distorted audio on receive.
Possible Cause Solution
Software reset required Unplug and re-connect the USB connector
and optional power supply
Remove and re-install the battery pack (see
Fig.5 on page 4).
PROBLEM
The headset I was using to listen to music does not work any more
Possible Cause Solution
CS50-USB/CS60-USB is set as Use the audio settings on the computer
the default audio device or on the softphone to ensure that CS50-
USB/CS60-USB is the device used for voice.
Either the computer soundcard or the head
set you previously used for music should be
set as the audio device
PROBLEM
Battery talktime performance is significantly degraded even after a full recharge.
Possible Cause Solution
Battery approaching end of life. Replace with a new battery pack. Refer to
the diagrams on page 4.
SUBSCRIPTION
The Headset and Base Unit are supplied subscribed to each other. However if you wish to
use a replacement headset with the base unit then the units must be re-subscribed as
follows:
1. Return the headset to the Headset Docking Cradle (10).
2. Use a paperclip to press and hold the Subscription Button through the access hole (18)
on the base unit for a minimum of 5 seconds. The Status Indicator (12) will then flash.
3. Press and hold the Headset Mute Switch (4) for a minimum of 5 seconds. The On-line
Indicator (5) will then illuminate.
4. Subscription completion is indicated when the Status Indicator (12) is fully illuminated
and the On-line Indicator (5) is extinguished.
5. If subscription fails within 2 minutes the headset will return to the un-subscribed state.
16