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PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT
PURCHASE
WARRANTY
Pioneer Electronics
(USA) Inc. (PUSA),
and Pioneer Electronics
Of
Canada,
Inc. (POC
),
warrant that products distributed
by
PUSA
in
the
U.S
.A., and by
POC
in
Canada that
fail to
function properly under normal use due to a manufacturing defect when
installed and operated according to the owner's manual enclosed with the unit
will
be repaired
or
replaced with
a unit
of
comparable value, at the option
of
PUSAor
POC,
without charge to you for parts or actual repair work. Replacement units and/or parts
supplied under this warranty may be
new or rebuilt
atthe
option
of
PUSAor POC.
THIS LIMITED WARRANTY APPLIES TO THE
ORIGINAL
OR
ANY
SUBSEQUENT OWNER
OF
THIS PIONEER PRODUCT DURING
THE WARRANTY
PERIOD PROVIDED
THE
PRODUCT WAS PURCHASED
FROMAN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN
THE U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED
TO PROVIDE A
SALES
RECEIPT OR OTHER VALID PROOF OF PURCHASE SHOWING
THE DATE
OF ORIGINAL PURCHASE OR,
IF
RENTED,
YOUR
RENTAL CONTRACT
SHOWING THE
PLACE
AND
DATE
OF
FIRST
RENTAL.
IN
THE EVENT
SERVICE IS
REQUIRED, THE PRODUCT
MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID,
ONLY FROM WITHIN
THE
COUNTRY OF PURCHASE
AS
EXPLAINED
IN THIS DOCUMENT.
YOU
WILL
BE
RESPONSIBLE FOR REMOVALAND INSTALLATION OF
THE PRODUCT.
PUSA OR POC,ASAPPROPRIATE,
WILL
PAY
TO
RETURN THE REPAIRED
OR
REPLACEMENT
PRODUCT TO YOU WITHIN THE
COUNTRY OF PURCHASE.
PRODUCT
WARRANTY
PERIOD
Car
Stereo
Products
farm
1 Year
LAbm
1 Year
The warranty period for retail customers who rent the product commences upon the date product
is
first put into use (a) during the rental period or (b) retail
sale, whichever occurs first.
WHAT
IS NOT COVERED
IF
THIS PRODUCT WAS PURCHASED FROMAN UNAUTHORIZED DISTRIBUTOR, THERE ARE
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
THE IMPLIED
WARRANTY
OF MERCHANTABILITY
AND THE
IMPLIED
WARRANTY
OF FITNESS
FORA
PARTICULAR PURPOSE
AND
THIS PRODUCT
IS
SOLD STRICTLY
"AS
IS" AND
"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR INCIDENTAL DAMAGES.
PIONEER DOES NOT
WARRANT
ANY
PRODUCT LISTED ABOVE
WHEN
IT IS USED
INA
TRADE
OR BUSINESS OR IN
ANY
INDUSTRIAL OR COMMERCIALAPPLICATION.
THIS
WARRANTY
DOES NOT
APPLY
IF
THE PRODUCT HAS
BEEN
SUBJECTED TO POWER IN EXCESS OF ITS PUBLISHED POWER RATING.
THIS
WARRANTY
DOES NOT COVER DISPLAY SCREENS
DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR
LENGTHY
PERIODS (BURN-IN).
THIS
WARRANTY
DOES
NOT
COVER
THE CABINET OR ANY APPEARANCE
ITEM,
USERATTACHEDANTENNA,ANY DAMAGE
TO
RECORDS OR
RECORDING
TAPES OR
DISCS,
ANY
DAMAGE
TO
THE
PRODUCT RESULTING
FROM
ALTERATIONS, MODIFICATIONS
NOT
AUTHORIZED
IN
WRmNG
BY
PIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE
DUE
TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGE
FROM
LEAKING,
DAMAGE FROM
INOPERATIVE
BATTERIES,
OR
THE
USE
OF
BATTERIES
NOT
CONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES NOT COVER
THE
COST OF PARTS OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE OTHER
THAN A
PIONEER AUTHORIZED SERVICE COMPANY OR OTHER DESIGNATED LOCATION. THIS
WARRANTY
DOES NOT COVER
DEFECTS OR
DAMAGE
CAUSED
BY
THE
USE OF UNAUTHORIZED PARTS OR
LABOR
OR FROM IMPROPER
MAINTENANCE.
ALTERED, DEFACED,
OR REMOVED
SERIAL
NUMBERS VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.·
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE,
TOA
PERIOD NOT TO
EXCEED THE WARRANTY
PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY
PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON HOW LONGAN IMPLIEDWARRANTYLASTSANDSOMESTATES DO NOT
ALLOW
THE
EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE
ABOVE LIMITATIONS
OR
EXCLUSIONS
MAY NOT
APPLY
TO YOU. THIS
WARRANTY
GIVES
YOU SPECIFIC
LEGALRIGHTSANDYOU
MAY HAVE OTHER RIGHTS WHICH MAYVARYFROMSTATETOSTATE.
IN
CANADA·
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN,
THERE
ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS
OR
CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS
PRODUCT.
TO OBTAIN SERVICE
In
the
U.S.A.
or
Canada to receive warranty service you need to present your sales receipt
or
your rental contract showing place and date
of
original owner's transaction.
~
•
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair
or
replace your unit,
or
refer you to an Authorized Pioneer Service
Company. Your sales receipt should
list
the contact information (phone number, fax, email, etc.)
for
your Dealer.
Your Authorized Pioneer
Service
Company
- Can perform repairs
for
most
Car
Electronics products and can advise other options as applicable. Please access the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to
find
the
nearest Pioneer servicer.
Pioneer Customer
Support-
Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email
or
access the Pioneer website to contact Pioneer.
CANAPA
• POC
has a number
of
Authorized
Service
Companies should your product require service. Contact Pioneer
of
Canada as
listed
below to obtain a local
service location.
Shipping
Your
Unitfor
Service·
Please package it
carefully
and send it, transportation prepaid by a traceable, insured method, to an Authorized
Service
Company or Pioneer.
Use adequate padding material to prevent damage in transit.
Include
your name, address and telephone number where you can be reached during business hours.
On all complaints
and concerns in the U.S.A.
call Customer Support at
1-800-421-1404,
or,
in
Canada,
call Customer Satisfaction at
(905)
479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation
of
your unit or to locate
an For
additional
information on this warranty,
please call
or write:
Authorized Service Company,
please call
or write:
CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I
PIONEER ELECTRONICS
(USA)
INC. PIONEER ELECTRONICS OF
CANADA,
INC.
P.O.
BOX 1720 340 FERRIER STREET,
UNIT
2
LONG
BEACH,
CALIFORNIA 90801 MARKHAM,
ON
L3R 2Z5
1-800-421-1404 (905)
479-4411 1-877-283-5901
http://www.pioneerelectronics.com http://www.pioneerelectronics.ca
DISPUTE RESOLUTION
IN
THE
U.S.A.-
Following
our
response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes
available
its Complaint
Resolution
Program to resolve the dispute. The Complaint Resolution Program is available
to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under,
or
seek any remedies, created by Title I
ofthe
Magnuson-Moss Warranty-Federal Trade Commission lmprovementAct,
15
U.S.C.
2301
et
seq.
To
use the Complaint Resolution Program
caii1-B00-421-1404
and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will
be issued. Within
40
days
of
receiving your
complaint,
Pioneer
will
investigate the dispute and will
either:
(1) respond to your complaint in writing informing you what action Pioneer
will
take, and in what time period, to resolve the dispute;
or
(2) respond to your complaint in writing
informing you why it
will
not take any action.
IN
CANADA-
Call the Customer Satisfaction Manager at
(905)
946-7
412
to discuss your
complaint
and to obtain a prompt resolution.
RECORD
THE PLACE AND DATE OF
PURCHASE
FOR
FUTURE REFERENCE
Model
No.------------------
Serial
No.-----------------
Purchase
Date----------
Purchased
From---------------------------------------------------
KEEP THIS INFORMATION
AND
YOUR SALES RECEIPT
IN
A
SAFE
PLACE
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