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Problem solving
If a fault occurs, first check the points listed below. If you are unable to
remedy a problem by following these hints, contact the helpline
(see ‘Need help?’) or consult your dealer.
Never try to open the set yourself as this will void the guarantee.
First, check all cables to ensure that they are connected correctly.
Problem Solution
No picture on TV3 • Ensure that both units are switched on (A-2 and B-20 are green).
• Select the EXT or AV channel on TV3.
• Activate the video source (set-top box: power on;VCR/DVD: playback).
• Select the correct video source on the Receiver unit.
• Select the same frequency channel on both the Receiver and
Transmitter units.
• If a VCR is the video source, ensure that the correct SCART connector
of the VCR is used (Ext1 or Ext2 - check VCRs user manual).
Bad picture/sound • Move the receiver unit around gently until you get good picture and
quality on TV3 sound quality.
• Move the transmitter unit around gently until you get good picture and
sound quality.
• Change both units to another frequency channel.
• Reduce the distance between the transmitter and receiver unit (<30m).
The cable • Disable the auto standby mode of the VCR. (Check VCR’s User Manual).
programme you
are watching
disappears after
several minutes
Wrong picture on • Select the EXT or AV channel on TV3.
TV3 • Select another video source on the receiver unit.
• Activate the video source (set-top box: power on;VCR/DVD: playback).
• Swap the SCART connectors on the transmitter unit.
• Switch to another frequency channel on both units.
Wrong picture on • Select the correct EXT or AV channel on TV1
TV1 (see TV instruction manual).
• Select the correct video source with the VIEW SOURCE button (A-5).
• Select a regular programme number.
ENGLISH10
XP SBC VL1405 04-08-2003 14:39 Pagina 10