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15 Troubleshooting
I cannot hear any sound or the sound is poor,
what do I do?
Press • + VOL - to increase the volume.
Press the • MUTE button again to
reactivate the sound output.
Is there a maximum distance of transmission
between a wireless router and MCi900 for
effective streaming?
Yes. The maximum distance of Wi-Fi
transmission is 250m measured in open
spaces. However, in a home environment,
where solid obstacles such as walls and
doors are present, the effective transmission
distance is reduced to 50-100m. Reposition
the devices if you experience transmission
problems.
I have not received any registration email from
ConsumerCare@Philips.com.
Check that the email address that is •
entered in the user registration section is
valid and spelled correctly.
Check that the PC has an active Internet •
connection.
The Internet server may be busy, try •
again later.
Check if the email was redirected to the •
spam folder.
How do I avoid Wi-Fi interferences from
other devices that operate in the same
(2.4GHz) frequency spectrum, such as Dect
phones or bluetooth devices?
Move MCi900 at least 3m away from •
such devices.
Use a WEP/WPA encryption key when •
you create the wireless connection your
PC / home network.
Change the operating channel on the •
interfering devices.
Turn the devices in different directions to •
minimize interference.