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9 Troubleshooting
Troubleshooting
Warning
Never remove the casing of this apparatus. •
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this apparatus, check the following points before requesting service. If the problem
remains unsolved, go to the philips web site (www.philips.com/support), or contact philips (see Contact information). When
you contact philips, ensure that the apparatus is nearby and the model number and serial number are available.
No power
Ensure that the Mains cord is connected securely.•
Ensure that there is power at the AC Mains.•
Ensure that the batteries are inserted correctly.•
No sound or poor sound
Adjust the volume.•
Check that the speakers are connected correctly.•
Check if the stripped speaker wires are clamped.•
Left and right sound outputs reversed
Check the speaker connections and location.•
No response from the unit
Disconnect and reconnect the AC power plug, then turn on the system again.•
As a power-saving feature, the unit switches off automatically 15 minutes after track play reaches the •
end and no control is operated.
Cannot record/play tape
Clean deck parts.•
Use only NORMAL tape.•
Apply a piece of adhesive tape over the missing tab space.•
Remote control does not work
Beforeyoupressanyfunctionbutton,rstselectthecorrectsourcewiththeremotecontrolinsteadofthemainunit.•
Reduce the distance between the remote control and the unit.•
Insert the battery with its polarities (+/– signs) aligned as indicated.•
Replace the battery.•
Aim the remote control directly at the sensor on the front of the unit.•
USB device not supported
The USB device is incompatible with the apparatus. Try another one.•
No disc detected
Insert a disc.•
Check if the disc is inserted upside down.•
Wait until the moisture condensation at the lens has cleared.•
Replace or clean the disc.•
UseanalizedCDorcorrectformatdisc.•
Poor radio reception
Keep the apparatus away from other electronic devices to avoid radio interference.•
Fully extend and adjust the position of the FM antenna.•