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14 15ENEN
7 Troubleshooting
Warning
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
Make sure that the AC power plug of the
device is connected properly.
Make sure that there is power at the AC
outlet.
No sound or poor sound
Adjust volume on the Philips AirStudio app
or on AW3000 directly.
If you have chosen the wired connection,
check whether the Ethernet cable has
been connected properly and securely
(see 'Option 1: Set up wired connection'
on page 7).
Check the Wi-Fi network connection.
Set up the network again if needed (see
'Option 2: Set up wireless connection' on
page 8).
If the audio source is an external audio
player, adjust volume on the audio player
directly.
No response from the unit
Restart AW3000, and then set up the Wi-
Fi network for AW3000 again (see 'Option
2: Set up wireless connection' on page 8).
Disconnect and reconnect the AC power
plug, and then switch on the device again.
Wi-Fi network connection failed
Check if your Wi-Fi router is Wi-Fi
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routers.
If your Wi-Fi router is Wi-Fi 802.11n
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802.11b/g mode. AW3000 does not
support connection to routers with
802.11n only.
This device does not support the WPS-
PIN method.
Enable SSID broadcast on the Wi-Fi router.
Keep away from potential sources of
interference which may affect Wi-Fi signal,
such as microwave ovens.
Make sure that the SSID name of your
home router consists of alphanumeric
characters, with no space or special
characters like %/#/* inserted.
If you choose to rename your AW3000
manually on the Philips AirStudio app, do
not use special characters or symbols.
For some new types of Wi-Fi routers, a
network name (SSID) may be created
automatically when you use WPS for
connection. Always change the default
network name (SSID) to a simple one that
consists of alphanumerical characters, and
also change the Wi-Fi security mode to
secure your network.
Occasional breaking of music streaming
Do one or all of the following:
Move AW3000 closer to your Wi-Fi router.
Remove any obstacles between AW3000
and your Wi-Fi router.
Avoid using Wi-Fi channel which is
overlapped by the nearby Wi-Fi network.
Check if your network speed is fast enough
(in cases where multiple devices share the
same router, the wireless performance may
be affected). Turn off the other devices
connected to your home router.
Enable the Quality of Service (QoS)
option (if available on the Wi-Fi router).
Turn off other Wi-Fi routers.
6 Product
information
Note
Product information is subject to change without prior
notice.
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Rated Output Power 2 X 18 W RMS
Frequency Response +]N+]
dB
Signal to Noise Ratio > 86 dB
MP3 Link 800 mV RMS 20
kohm
Speakers
Speaker Impedance 8 ohm
Speaker Driver 66 mm full range
Sensitivity 82 dB/m/W
Wireless
Wireless
standard
802.11b/g
Wireless
security
WEP (64 or 128 bit),
WPA/WPA2 (8-63 characters)
Frequency
range
0+]&+&+
(for /79, /37, /55, /97)
0+]&+&+
(for /12, /10, /05)
PBC (one
button push)
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General information
AC power
PHILIPS
SWITCHING POWER
SUPPLY MODEL:
EFS05001800250 CE
Input: 100 ~
240 V, 50/60
+]$
Output: 18 V
2.5 A
Operation Power
Consumption
40 W
Power Consumption in
Standby Mode
< 0.5 W
Dimensions
- Main Unit (L x W x H)
358 x 137 x
203 mm
Weight
- With Packing
- Main Unit
3.05 kg
2.1 kg