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Product service
1. Damage requiring service—The unit should be serviced by qualified service personnel if:
1. (a) The AC power supply cord or AC adaptor has been damaged; or
1. (b) Objects or liquids have gotten into the unit; or
1. (c) The unit has been exposed to rain; or
1. (d) The unit does not operate normally or exhibits a marked change in performance; or
1. (e) The unit has been dropped or the cabinet damaged.
2. Servicing—Do not attempt to service the unit beyond that described in these operating
instructions. Refer all other servicing to authorized servicing personnel.
3. Replacement parts—When parts need replacing ensure the servicer uses parts specified
by the manufacturer or parts that have the same characteristics as the original parts.
Unauthorized substitutes may result in fire, electric shock, or other hazards.
4. Safety check—After repairs or service, ask the servicer to perform safety checks to
confirm that the unit is in proper working condition.
Product information
For product information or assistance with product operation:
In the U.S.A., refer to “Customer Services Directory” below.
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Services Company - Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 78503
In Puerto Rico contact Panasonic Puerto Rico, Inc.
Tel. (787) 750-4300 Fax. (787) 768-2910
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in
the original carton. Include a letter detailing the complaint and provide a day time phone
number where you can be reached.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR
THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Also, the purchaser will be responsible for shipping the unit to the above address.
In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 905-624-5505, or visit
the website (www.panasonic.ca), or an authorized Servicentre closest to you.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
ONLY FOR U.S.A.
Panasonic Portable Audio Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred
to as “the warrantor”) will, for the length of the period indicated on the chart below, which
starts with the date of original purchase (“warranty period”), at its option either (a) repair your
product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The
decision to repair or replace will be made by the warrantor.
Product or Part Name
All Portable Audio Products except
item listed below
Rechargeable batteries
(in exchange for defective item)
Parts
One (1) Year
Ten (10) Days
Labor
One (1) Year
Not applicable
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must mail-in your product during the
warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas,
and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in
the United States or Puerto Rico. This warranty is extended only to the original purchaser of a
new product which was not sold “as is”.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Services Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in
the original carton. Include a letter detailing the complaint and provide a day time phone number
where you can be reached.
Customer Services Directory
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR
THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures
which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line
surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as
hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a
Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer,
loss of or damage to media or images, data or other memory or recorded content. The items listed
are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from
state to state. If a problem with this product develops during or after the warranty period, you may
contact your dealer or Servicenter. If the problem is not handled to
your satisfaction, then write to
the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
F1104
Obtain Product Information and Operating Assistance; locate your
nearest Dealer or Servicenter; purchase Parts and Accessories; or make
Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY : 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products
by visiting our Web Site at: http://www.pasc.panasonic.com
or, send your request by E-mail to: npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
CAUTION!
THIS PRODUCT UTILIZES A LASER.
USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF
PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN
HAZARDOUS RADIATION EXPOSURE.
DO NOT OPEN COVERS AND DO NOT REPAIR YOURSELF. REFER
SERVICING TO QUALIFIED PERSONNEL.
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR
PRODUCT DAMAGE, DO NOT EXPOSE THIS APPARATUS
TO RAIN, MOISTURE, DRIPPING OR SPLASHING AND
THAT NO OBJECTS FILLED WITH LIQUIDS, SUCH AS
VASES, SHALL BE PLACED ON THE APPARATUS.
The socket outlet shall be installed near the equipment and easily accessible
or the mains plug or an appliance coupler shall remain readily operable.
Marking sign is located on bottom of the unit.
THE FOLLOWING APPLIES ONLY IN THE U.S.A.
CAUTION:
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
≥Reorient or relocate the receiving antenna.
≥Increase the separation between the equipment and receiver.
≥Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
≥Consult the dealer or an experienced radio/TV technician for help.
Any unauthorized changes or modifications to this equipment would void the user’s
authority to operate this device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
CAUTION:
Use only car power adaptor and car stereo cassette adaptor, Model: RP-CK455
manufactured by Matsushita Electric Industrial Co., Ltd.
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
Service in Puerto Rico