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Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO)
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RQTX1122
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Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Home Audio Products Limited Warranty
Limited Warranty Coverage (For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below, which starts
with the date of original purchase (“warranty period”), at its option either (a) repair your
product with new or refurbished parts, (b) replace it with a new or a refurbished
equivalent value product, or (c) refund your purchase price. The decision to repair,
replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. This Limited Warranty excludes both
parts and labor for non-rechargeable batteries, antennas, and cosmetic parts
(cabinet). This warranty only applies to products purchased and serviced in the United
States or Puerto Rico. This warranty is extended only to the original purchaser of a
new product which was not sold “as is”.
Carry-In or Mail-In Service
To find a service center please visit http://www.panasonic.com/help or call 1-800-211-
PANA (7262).
When shipping the unit, carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. If Lithium Ion batteries are
shipped by air the package must be labeled “Contains Lithium Ion Battery (No lithium
metal)”. Damaged batteries are prohibited from shipment by US Mail. Batteries must
be securely packed in a manner to prevent short-circuiting and a package cannot
contain more than 3 Lithium Ion batteries. Include a letter detailing the complaint, a
return address and provide a daytime phone number where you can be reached. A
valid registered receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED
WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business
or rental use of the product, or service by anyone other than a Factory Service Center
or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the servicer,
loss of or damage to media or images, data or other memory or recorded content. The
items listed are not exclusive, but for illustration only.)
(Continued on next page)
Product or Part Name Parts Labor
Audio Products (except items below) 1 year 1 year
DVD Home Theater System 1 year 1 year
USB Reader-writer, PC Card Adapters
(defective exchange)
1 year
Not
Applicable
Accessories: Headphones, cartridges, Microphones,
Adapters
90 days 90 days
Rechargeable Batteries, DVD-RAM Disc (defective
exchange)
10 days
Not
Applicable
SD Memory Cards, Rechargeable Battery Packs
(defective exchange)
90 days
Not
Applicable
SH-FX71_RQTX1122-1Y_En.book Page 13 Friday, January 22, 2010 2:38 PM