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RQTV0191
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Limited Warranty (ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Audio Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials
or workmanship, Panasonic Consumer Electronics Company or
Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”)
will, for the length of the period indicated on the chart below, which
starts with the date of original purchase (“warranty period”), at its
option either (a) repair your product with new or refurbished parts, or (b)
replace it with a new or a refurbished product. The decision to repair or
replace will be made by the warrantor.
Product of Part Name Parts Labor
Audio Products (except items listed
below)
One (1) year One (1) year
USB Reader-Writer, Personal
Computer Card Adapters
(in exchange for defective item)
One (1) year Not
Applicable
Accessories: Headphones,
Cartridges, Microphones, Adapters
Ninety (90)
days
Ninety (90)
days
Rechargeable Batteries,
DVD-R/-RAM Discs (in exchange for
defective item)
Ten (10) days Not
Applicable
SD Memory Cards, Rechargeable
Battery Packs (in exchange for
defective item)
Ninety (90)
days
Not
Applicable
During the “Labor” warranty period there will be no charge for labor.
During the “Parts” warranty period, there will be no charge for parts.
You must carry-in or mail-in your product during the warranty period. If
non-rechargeable batteries are included, they are not warranted. This
warranty only applies to products purchased and serviced in the United
States or Puerto Rico. This warranty is extended only to the original
purchaser of a new product which was not sold “as is”. A purchase
receipt or other proof of the original purchase date is required for
warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA
(1-800-211-7262) or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc.
(787)-750-4300 or fax (787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials
or workmanship, and DOES NOT COVER normal wear and tear or
cosmetic damage. The warranty ALSO DOES NOT COVER damages
which occurred in shipment, or failures which are caused by products
not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, mishandling, misapplication, alteration,
faulty installation, set-up adjustments, misadjustment of consumer
controls, improper maintenance, power line surge, lightning damage,
modifi cation, or commercial use (such as in a hotel, offi ce, restaurant, or
other business), rental use of the product, service by anyone other than
a Factory Servicenter or other Authorized Servicer, or damage that is
attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED
UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS
NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes
damages for lost time, travel to and from the servicer, loss of media
or images, data or other memory content. The items listed are not
exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts, so the exclusions may not apply to you.
This warranty gives you specifi c legal rights and you may also have
other rights which vary from state to state. If a problem with this product
develops during or after the warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to your satisfaction,
then write to the warrantor’s Consumer Affairs Department at the
addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY ARE YOUR RESPONSIBILITY.
Customer Services DirectoryCustomer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories;
or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory PurchasesAccessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9 am to 8 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Service in Puerto RicoService in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
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