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9. SPEAKER DAMAGE & HOW TO AVOID IT
An important factor to consider with any speaker system is the potential for speaker damage. Even though
your speakers have high power handling ability, they still can be damaged by relatively low powered amplifiers.
While very few M&K speakers ever need service, the vast majority of those returned are not for
manufacturing defects. Instead, they are returned because they have been overdriven, and almost always
because the amplifier used was driven into clipping distortion. This damage is abuse, and is not necessarily
covered under warranty.
This distortion occurs when the demands of the music are greater than the amplifier's power. It can occur
at 20 watts with a small amplifier, or at 400 watts with a large amplifier. Regardless, when this happens, the
amplifier's output waveform (which usually looks like a smooth arc) is "clipped" off, exhibiting a flat top instead
of the arc.
This flat top contains multiples of the original amplified frequencies, sometimes at higher levels than the
original signal itself. For tweeters, this can be very damaging, as this distortion is well above the audible range,
where you will be unable to hear it, and where the tweeter is more vulnerable to damage.
When an amplifier clips, its sound becomes harsh and grating, and a break-up is often audible in the bass
frequencies. It will become uncomfortable to listen to, compared to a slightly lower volume level. When you are
listening at high volume levels, be aware of the onset of clipping distortion, and turn the volume down slightly if
the sound takes on the character described above.
When tone controls or equalizers are used to boost frequencies, the problem occurs much more rapidly.
Even a small boost of low or high frequencies can easily double the power requirement and lead to amplifier
clipping at moderate levels. Therefore, you should use your tone controls judiciously avoiding extreme boosts
of the bass and treble controls, especially when you are listening at high volume levels.
The best way to avoid speaker damage is to use common sense. Use moderate boosts of tone controls or
equalizers, at the very most. Listen carefully for any harshness and break-up, especially at high volume levels,
and turn down the volume when needed. If you cannot get enough volume, you may need to consider a
higher-powered amplifier. If you have any questions about this, please contact M&K, and we will be happy to
discuss it with you further.
10. IF YOU NEED SERVICE
Contact your dealer or M&K with a complete description of the problem. Please have the unit's model and
serial numbers (found on the back of the cabinet), date of purchase, and your dealer's name. You can call M&K
between 8:30 AM and 5:00 PM Pacific Time, Monday through Friday, at (818) 701-7010. If you call outside these
hours, leave a message, and we will return your call. Alternatively an e-mail can be sent to
ser
vice@mksound.com.
DO NOT RETURN YOUR SPEAKERS TO THE FACTORY FOR
SERVICE WITHOUT OBTAINING PRIOR AUTHORIZATION.
11. M&K TEN YEAR WARRANTY
Your speakers carry a ten (10) year limited parts and labor warranty. This warranty is transferable to new
owners. It does not cover abuse, misuse, repairs by unauthorized service stations, speakers without serial
numbers, and those damaged in shipping or by accident. If you have warranty questions, please contact M&K.
COLUMN SURROUND SPEAKER
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