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Appendices 33
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Appendix B: Troubleshooting, continued
Sound
Symptom Remarks
1. There is no sound even when
the volume is turned up.
• Check if the
MUTE
key is on.
• The TV’s Sound > Analog Listen To setting may be set to
SAP
(analog
program from the
ANT
input) but no SAP is being broadcast.
• The TV’s Sound > Language setting for a digital program may be set to an
unavailable language.
• Check that the Sound > TV Speaker option is set to
ON
to hear sound from
the TV speakers.
• If using an A/V receiver, check that the Sound > TV Speaker option is set to
OFF
to hear sound from the A/V receiver speakers.
•
Press and hold the
POWER
button on the control panel for 10 seconds to
perform System Reset.
2. The sound does not match the
screen picture.
The TV’s Sound > Analog Listen To setting may be set to SAP
(analog
program from the
antenna
input)
.
3. The sound from my A/V
receiver does not match the
screen picture (I should hear
the correct audio from my A/V
receiver).
Check that
DIGITAL AUDIO OUTPUT
on TV’s main panel is connected to the
A/V receiver.
Without this connection, devices connected only to the TV (and not the A/V
receiver) can be heard only from the TV speakers. Note that this includes the
ANT
input and any device sending audio to the TV only.
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