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Appendices 31
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Reset Name When to Use How to Use Resulting Action
System Reset If the TV does not turn
on or off, does not
respond to the remote
control or control-
panel buttons, or has
audio but no video.
Press and hold the
POWER
button on
the control panel for ten seconds.
The TV will turn off and power
on. Any changes you made
most recently, before using
SYSTEM RESET
, may be lost.
Reset All To reset all consumer-
accessible settings
and all memories to
the original factory
defaults.
Press
MENU
and go to Setup >
Reset All.
CAUTION: All owner-performed
setups and adjustments will be
erased.
The TV will return to the default
condition and will start the
guided setup. All memory and
settings outlined in this Owner’s
Guide will need to be set again.
Appendix B: Troubleshooting, continued
General TV Operation
Symptom Remarks
1. A fan is running even while the TV is
powered off.
The room is too warm. When the TV is off, internal components con-
tinue to draw power and must be cooled by the fan.
2.
The TV remote control does not work. Check that the batteries are fresh and installed correctly.•
Be no more than 20 feet from the TV when using the remote control.•
Reset the remote control. See • “Care of the Remote Control,” page 29 .
3.
When I try to use the remote control, the
POWER key blinks five times.
Replace the batteries.
4.
TV does not respond to the remote
control or to control-panel buttons and
TV will not power on or off.
Unplug the AC power cord for 10 seconds.•
Press and hold the •
POWER
button on the control panel to perform
system reset.
5.
When a device is selected from the
inputs menu, the screen is blue or black
or the screen saver appeared (no signal
source).
• Make sure the selected device is turned on.
• Begin play of the device.
6.
You cannot access a channel.
Use number keys instead of •
CHANNEL
/ .
Be sure the channel you want to view is in memory.•
Check that the TV is switched to the correct device or antenna for •
that channel by pressing the
INPUT
key.
Make sure the channel is not locked in the • Channel Locks menu.
If you cannot tune to a virtual digital channel even though the TV •
has already memorized digital channels, tune to the physical (RF)
channel number used by the broadcaster. The virtual channel will
then be automatically added to memory. See “Adding a Channel,”
page 24 for more on RF channels.
You may be trying to tune to an analog channel that is no longer •
broadcasting.
7.
Rating restrictions are not working.
Open the Locks menu and:
• Verify that the ratings locks are active.
• Rating restrictions apply only to content on the
antenna
input.