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22 Frequently Asked Questions
sun can cause deterioration of grill cloth, speaker cones,
etc. Small exposures to UV will not cause a problem.
In general, the filtering of UV rays through glass will
greatly reduce the negative effects on the electrostatic
membrane itself.
Will excessive smoke or dust cause any problems with
my electrostatic speakers?
Exposure to excessive contaminants such as smoke
or dust may potentially affect the performance of the
electrostatic membrane, and may cause discoloration
of the diaphragm membrane. When not in use for
extended periods, you should unplug the speakers and
cover them with the plastic bags in which the speakers
were originally packed. It is a good idea to vacuum the
electrostatic portion of each speaker three or four times
a year. See the vacuuming FAQ.
A problem has recently developed with my MartinLogan
speakers. The right speaker seems to be hissing even
when the amplifier and such are not connected. I was
wondering if this sounds like any problem you have
encountered previously and have a simple solution for
or might it be something which will need to be looked
into more carefully.
Your speakers are dusty. See the vacuuming FAQ. The
electrostatic charge on the element has attracted airborne
dust or pollen. Since 1993, all of our speakers have been
built with a charging circuit board that only charges the
electrostatic element when music plays. At other times
they are not charged and cannot collect dust.
Could my children, pets, or myself be shocked by the
high-voltage present in the electrostatic panel?
No. High voltage with low current is not dangerous. As
a matter of fact, the voltage in our speakers is 10 times
less than the static electricity that builds up on the surface
of your television screen.
How do MartinLogan speakers hold up over a long
term in the humidity of tropical climates?
We should tell you that MartinLogan indeed has a very
substantial number of customers in tropical regions of
the world. Our speakers have been serving them nicely
for many years. This concern may have come from our
earlier design of speakers, which were charged continu-
ously. Since 1993, all of our speakers have been designed
so that they only charge the panel while music is being
played. This improvement has made a tremendous dif-
ference in the consistent performance of our product.
There may be a little more maintenance involved in
humid regions when not in an air conditioned envi-
ronment. Simply enough, the concern is to keep the
electrostatic panels dust free. Humidity will combine
with any dust on the panel to make it slightly conduc-
tive. This will result in a slight pathway for the charge
to leave the membrane of the speaker. The solution is
simple. They only require occasional vacuuming with a
strong vacuum hose.
How do I vacuum my MartinLogan speakers?
Vacuuming will be most effective if the speakers have
been unplugged for six hours to twelve hours (or over-
night). You need not worry about the vacuum pressure
damaging the "delicate" membrane. It is extraordi-
narily durable. Dirt and dust may be vacuumed off with
a brush attachment connected to your vacuum cleaner,
or you may blow them off with compressed air. When
vacuuming or blowing off your panels do so to both
sides, but focus the majority of your attention on the
front of the panels.
Should I unplug my speakers during a thunderstorm?
Yes, or before. It’s a good idea to disconnect all of your
audio/video components during stormy weather.
My speakers aren’t working properly. What should I do?
First, check the troubleshooting guide on the next
page. These tips solve most problems. If the trouble-
shooting guide doesn’t help, contact your MartinLogan
dealer for further assistance.