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IB-CD965(CDM32J-60F8)-WM-E-010504
TROUBLE SHOOTING GUIDE
Symptoms
Causes
Solutions
Tracks do not
change or set
does not play
normally.
Batteries are weak (they
may test OK on tester but
they are weak for MP3/CD
operation).
MP3/CD Player will
not turn on.
Dead or weak batteries.
The optional AC ADAPTOR
not connected properly.
Replace both batteries with fresh ones.
Check AC ADAPTOR connection at
AC outlet and the rear of the set.
Disc will not play.
Disc inserted incorrectly.
Defective compact disc.
CD DOOR not closed.
Moisture has formed inside
the CD deck.
Re-insert disc with label side facing up.
Try another compact disc.
Take out the disc and leave the CD
Door open for about 20 minutes to
dry the moisture condensation.
No sound from
headphones.
Re-insert headphone plug into
PHONES jack (not LINE OUT).
Increase the volume.
VOLUME control
has less function.
Headphones plugged into
LINE OUT jack.
Plug headphones into PHONES
jack. (NOT THE LINE OUT JACK)
Sound is skipping
or sound stops.
The disc or lens is dirty or
is scratched.
Strong vibrations.
Clean or replace the compact disc
or clean the lens.
BASS BOOST is ON. Slide BASS BOOST switch to OFF.
Weak batteries.
Music is too loud.
Sound is distorted.
Buttons do not
work.
Electronic or static error
caused circuitry to lock.
Remove batteries and the optional
AC ADAPTOR. Wait 15 seconds
and re-insert. Make sure batteries
are fresh or the optional AC
ADAPTOR has power.
Replace both batteries or use an
optional AC ADAPTOR.
Lower the VOLUME control.
Close the door securely.
Headphone plug not
inserted properly.
VOLUME control set to
minimum.
Weak batteries.
Replace with fresh batteries or use
an optional AC ADAPTOR.
Place the player on a stable level.
Defective compact disc.
Try another compact disc.
Replace both batteries with fresh
alkaline batteries. Battery life with
fresh batteries is above 8 hours
(rechargeable batteries have 1/2 of that
life).
MP3 playback
does not work or
stops.
A transfer error in the
burning process when the
MP3 was burned from a
computer.
Re-burn a fresh MP3 disc from your
computer, test it on your computer
first.
17
MP3 songs were not
recorded properly.
Re-record a new MP3 disc.
IB-CD965(CDM32J-60F8)-WM-E-010504.p65 1/13/2004, 12:21 PM18