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14 – VR61 and VR62
VR61 and VR62 – 15
5. Tech Support will tell you where to ship the unit when you call for a Service Request
Number. We suggest insurance for all forms of cartage.
EAW Commercial Technical Support
Phone (USA/Canada) 888-337-7404
Phone 425-892-6503
Fax 425-485-1152
Address One Main Street
Whitinsville, MA 01588
Web site www.eawcommercial.com
e-mail support@eawcommercial.com
9. WARRANTY
Warranty: LOUD Technologies Inc. requires its authorized EAW Commercial distributors
abide by the following warranty terms for all EAW Commercial brand products (all dates
are from the date of delivery from an Authorized EAW Commercial Distributor to the end
user/installation site):
Loudspeakers – 5 years; Active Electronics – 5 years; Accessories – 2 years.
What Is Covered: Defects in workmanship and materials and against malfunctions. EAW
Commercial distributors must remedy all such defects and malfunctions without charge
for parts or labor if the warranty applies. Final determination of warranty coverage lies
solely with each authorized EAW Commercial distributor.
What Is Not Covered: This warranty does not extend to damage or malfunctions
resulting from, but not limited to, shipment, improper installation, misuse, neglect,
abuse, normal wear, accident, or to any product on which the serial number has been
modied or removed. Exterior defects in or damage to the exterior appearance are
specically excluded from this warranty. EAW Commercial distributors shall not be liable
for incidental or consequential damages resulting from the use of EAW Commercial
products. Repairs and/or modications by other than an Authorized EAW Commercial
Distributor automatically voids this warranty.