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1. The headphone control buttons have stopped responding or behave strangely.
This might be an indication that the batteries are low and need re-charging. Please allow the batteries to charge for
approximately 2 hours.
2. I have followed the instructions but I do not hear any sound on the headphones.
a) Make sure volume is not muted on your computer/PDA or other device.
b) Turn volume up on the headset control buttons
c) If your music/video software application was opened prior to setting up the Bluetooth headset,
you might need to close the application and re-open it again
d) Make sure all required drivers for your sound card have been properly loaded in your computer;
otherwise, the headphones will not function.
3. If you are having trouble pairing the IOGEAR Bluetooth headphones with the audio transmitter, follow
the procedure below:
a) Turn OFF audio transmitter and headphones
b) Press and hold the ON/OFF button on the transmitter for approximately six seconds to set it in Inquiry Mode.
c) Turn ON Bluetooth headphones
d) The headphones and transmitter will search for each other and auto-connect.
e) When the blue LED becomes solid on both devices, this indicates successful connection
Troubleshooting