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TROUBLESHOOTING GUIDE
• The system does not turn on.
a. The DC adapter may not be connected properly. Check the connection.
b. The power outlet may not function. Try another outlet.
• Your iPod/iPhone does not t into the iPod dock.
a. The installed dock adapter is not the correct one. Check whether a correct dock adapter
is installed.
b. There might be some obstructions on the dock. Check whether there are any obstructions on
the connector and on the dock. If everything is secured, place your iPod/iPhone back into
the dock.
• It does not recognize your iPod when docked.
a. Your iPod may not be properly docked. Take your iPod out of the dock, and remove any
obstructions on the connector from the dock and on your iPod. Place your iPod back into
the dock.
b. Your iPod is frozen or locked up. Check whether your iPod operates correctly before placing it
back into the dock. Please refer to the owner’s instruction manual of your iPod.
c. The software of your iPod is outdated. Upgrade the software on your iPod. For the details on
how to upgrade the software on your iPod, please visit the Apple website:
http://www.apple.com.
d. You are using the rst or second generation iPod. The system does not recognize rst or
secondgeneration iPod. Use the line-in jack/AUX Mode for the rst or second generation
of iPod.
• Your iPod is not charged even though it is in the dock.
a. Your iPod might not be properly docked. Take your iPod out of the dock, and remove any
obstructions on the connector from the dock and on your iPod. Place your iPod back into
the dock.
b. Your iPod is frozen or locked up. Check whether your iPod operates correctly before placing it
back into the dock. Please refer to the owner’s instruction manual of your iPod.
c. You are using the rst, second, or third generation of iPod. First, second, and third generation
of iPod is only charged with the FireWire connection. The FireWire connection is not
supported by the system.
TROUBLESHOOTING GUIDE
• When playing music, the sound gets distorted.
a. The volume level on the connected device or the system is set too high. Decrease the volume
until the distortion has disappeared.
b. The source sound is distorted. If the original sound source (MP3) on your iPod is poor quality,
the distortion and noises are easily noticed with high-power speakers. Try a dierent audio
source like a music CD to test.
• The remote control does not operate properly.
a. The installed battery is weak. Replace with a new battery.
b. It is not aimed to the system or too far away from it. Move within 10 feet of the unit and point
the remote control toward the system.
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