Filter
Top Products
Issue:
Providing a mapped drive with a disconnected network path might hang the HP Service release
Wizard
Description
If you provide a m apped drive assigned to a network path that is disconnected
from the Settings page of the HP Service Release Wizard, it might hang during
the installation process.
Workaround
• Provide the complete network path URL as the path.
or
• Reconnect the network path for the mapped drive in Windows Explorer.
Issue:
A reboot message is displayed even though the progress of installation is not complete
Description
After the installation of Windows Server 2003 Service Pack 2, a reboot message is
prompted by the HP Service Release Wizard. However, the progress bar shows
only around 50% completion.
Workaround This error message can be ignored.
Installation issues on systems using Windows Storage Server 2003
NOTE:
The following installation issues apply only to systems running Windows S er ver 2003 that have not yet
had Windows Server 2003 R2 installed.
Issue:
Microsoft hotfix KB894537 cannot be installed on servers with Services for Unix v3.5
Description
Microsoft hotfix KB894537 cannot be installed on servers with SFU v3.5.
Workaround
Microsoft hotfixes KB895398 and Q870078 are prerequisites and should be
selected and installed while KB894537 is installed. These hotfixes are listed in the
Service Release 6.6 Microsoft hotfix feature tree.
Issue:
The storage server fails to reboot when KB840141 and Remote Storage Windows components
are both insta lled
Description
The storage server fails to reboot when Microsoft hotfix KB840141 and Remote
Storage Windows components are both installed on the system.
Workaround
Ensure that hotfix KB896718 (KB840141 is bundled as part of KB896718) is not
selected for installation during the Service Release setup if the Remote Windows
component is already installed on the storage server. If hotfixKB840141is
already installed on the storage server, do not add the Remote Storage Windows
component to the system through the Microsoft Add or Remove Programs applet.
HP Ser vice Release Wizard
Issu
e:
HP Service Release Client and Server fails to repair itself
Description
TherepairoptiondoesnotcompleteattimesfortheHPServiceReleaseClientor
the HP Service Release Server.
Workaround
1. Unistall the HP Service Release Server/Client.
2. Run the HP Service Release setup.exe.
Storage Server Service Release 6.6 release notes
7