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FAQ
1.iPod Integration - Can I sleep or wake to my iPod library?
Yes. “AppClockRadio(VIEW XL)” is specially designed with iPod support and built-in iPod
controls for navigating your music and wakeup Playlists, Artists, Songs.
2. My “AppClockRadio(VIEW XL)” app software alarm did not sound at the specified time
A. Make sure that the volume of the iPhone or iPod touch is not set at 0 and verify your wake-
to volume settings.
B. The iPhone OS does not currently support 3rd party applications running if the app is
closed, which means that alarms won't work if you exit the app. This is why we suggest
customers use our App-enhanced Speaker Systems to make sure you always have a back-up
alarm. If the app exits, simply relaunch the app and your alarms will automatically pick up
where they left off
C. If you dock your iPod or iPhone into a speaker dock overnight, the speaker dock must be
powered ON to hear your alarms in the morning. Because of Apple requirements for devices
that both charge and play audio, the iPhone and iPod touch's built-in speakers are deactivated
and your alarm will not to sound if you do not leave the power ON. This is another reason why
we suggest customers use our App-enhanced Speaker Systems to make sure you don't have
to remember to leave the power on before going to bed.
3. What happens if I exit the app?
The iPhone OS does not currently support 3rd party applications running if the app is closed,
which means that alarms won't work if you exit the app. This is why we suggest customers use
our App-enhanced Speaker Systems to make sure you always have a back-up alarm. If the
app exits, simply relaunch the app and your alarms will automatically pick up where they left off.
4. My app crashed:
Crashes can happen for reasons in and out of our control. Sometimes they just happen, and
you can reload the app and never see it again.
Believe us, when your app crashes, we feel terrible, but rest assured, we find out about it
through our crash log developer system so that we can track bugs and make improvements.
But also, don't hesitate to email us if there is something you are doing over and over and you
keep crashing. Sometimes crashes are hard to reproduce and depend on your setup, so we
never hate hearing about it so that we can make sure App is working properly for all of our
users.
5. My iPhone screen auto-locks while it is running.
If you manually lock your iPhone screen while our app is running, it will disable the auto-lock-
prevention system for the remaining time you run the app session. If you wish to enable auto-
lock-prevention, please exit and relaunch AppClockRadio(VIEW XL).
Don't worry though, the alarms will still work even if the screen is locked.
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AppClockRadio(VIEW XL) OPERATION