Emotiva UPA-2 Stereo Amplifier User Manual


 
Page 21
Limited Warranty
The Emotiva UPA-2 has been created to perform flawlessly for many years. As a result of this quality
and craftsmanship, Emotiva offers the following warranty to owners of the UPA-2.
Emotiva Audio warrants the UPA-2 to be free from defects in materials and workmanship for a period
of ve years from the original date of purchase. The following items are excluded from, or will void
this warranty coverage:
1) Damage to the UPA-2 caused during shipment and handling.
2) Damage to the UPA-2 caused by accident, misuse or abusive operation contrary to the instructions
specifi ed within this manual.
3) UPA-2 units that have had the serial numbers defaced, modifi ed, or removed.
4) Damage to the UPA-2 resulting from a modifi cation of, or attempted repair by any person or
company not authorized by Emotiva.
5) Any UPA-2 unit purchased from a non-authorized dealer.
6) Emotiva does not assume liability for loss of use, or damage to, associated or connected
equipment.
Please note that BEFORE sending your UPA-2 in for repair, you MUST call Emotiva and obtain a
return authorization (R/A) number. Before contacting Emotiva to begin the R/A process, please have
as detailed a description of the problem(s) you are experiencing and the conditions under which the
problem(s) occur. Additionally, please be sure to check the troubleshooting guide in this manual to
rule out the possibility of something simple you may have overlooked. Please remember, this is a
complicated product and most instances of perceived product failure are the result of improper set
up or operation. Emotiva and its dealers will help you ascertain whether you have an operational
problem or product defect.
Once you have obtained the R/A number, you must print this clearly on the outside of the box so it will
be possible to determine from whom the UPA-2 came once it arrives. Parcels arriving without an
number will be refused and returned freight collect.
Emotiva Disclosure
Copyright 2008 Emotiva
All Rights Reserved. Emotiva reserves the right to make improvements to its products at any time.
Therefore, the specifications of the product and the specific details of this manual are subject to
change at any time.
If you purchased your unit directly from
Emotiva or from an authorized Emotiva
Dealer, please send your repairs with R/A
number to:
Emotiva Audio Corp.
Attn.: Repair Department
106 Mission Court, Suite 101
Franklin, TN 37067
Reference - (Put your R/A number in this spot)
Service Assistance for the UPA-2
R/A
7) Emotiva also does not assume liability for the shipping charges incured to or from
Emotiva Audio Corp. All shipping charges are the sole responsiability of the user.
8) Emotiva Audio Corp. does not assume the responsiability to provide a replacement
unit during times of service.