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Antenna System Crestron SRD-ANT-4-PAK
Problem Solving
Troubleshooting
The table after this paragraph provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron customer
service representative.
SRD-ANT-4-PAK Installation Troubleshooting
TROUBLE POSSIBLE
CAUSES
CORRECTIVE ACTION
With radio on and all antenna
cables connected at the radio,
check for 4 - 7 VDC at antenna
end of cable.
Short circuits
or
discontinuities
With radio on and all antenna
cables connected at the radio,
check for AC voltage at
antenna end of cable; should
be < 1 VAC. If AC voltage is
found, check for ground loops.
Ensure proper cable type and
length(s) per the illustration on
page 2.
Ensure amplifiers are oriented
properly with the output
(marked with an arrow labeled
Radio) oriented towards the
radio.
No signal reception. Radio
display shows:
“Antenna Disconnected”, or
“Acquiring Signal”
“Check Antenna” or “No
Signal”
Antenna is
connected
properly but
signal is too
weak for
reception.
Refer to the instructions
supplied with the antenna to
ensure the antenna is pointed
accurately.
Limited reception or
channels available for XM
and/or SIRIUS tuners.
Problem with
tuner card.
Ensure that the tuner card is
registered/activated.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling Crestron at 1-888-CRESTRON [1-888-273-7876].
You can also log onto the online help section of the Crestron website
(www.crestron.com/onlinehelp
) to ask questions about Crestron products. First-time
users will need to establish a user account to fully benefit from all available features.
8 • Antenna System: SRD-ANT-4-PAK Installation Guide – DOC. 6723A