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• Check if the Headphones option is selected in the speakers and headphone selection of
Entertainment Mode.
• Adjust the volume mixer settings in Entertainment Mode to set at mid-range
Cannot pair to USB transceiver
• Make sure the headset is charged and powered off when you try to pair.
• Make sure you have press the pairing button on the USB transceiver.
• Check to see if USB port is working.
When you plug in the USB transceiver, the LED indicator will light up.
Status light Message
Steady Blue Paired
Flashing Blue Ready for pairing
Steady Red/Blue Charging
Intermittent Headset to USB transceiver connectivity
Every electronic device is subject to radio frequency (RF) interference from external sources.
To reduce interference, follow these instructions.
• Check for possible sources of radio frequency (RF) interference and reposition these devices.
• Reposition your USB transceiver. Range of device is optimized when it is not obstructed by
obstacles, i.e. walls, metal objects, electronic devices, speakers, etc.
• Reduce the distance between headset and USB transceiver. Maximum operating distance
of Creative HS-1200 Digital Wireless is 22 meters (72 feet) *
* Measured in open space. Walls and structures may affect range of device.
Headset button not functioning properly
• Power on headset. If there is no response from LED indicator, try recharging the headset
through the supplied
DC-in power adaptor. Do not switch off your computer when headset is charging.
• Press the button again. The LED should be blue, after you have power-up the headset.
• If still no response, use a small pin and press the ‘reset’ button located on the right earcup.
This will reset the unit and return to factory default.
Headset is not charging
Connect headset to the DC-in charging pin, and insert the USB transceiver to a high-power
USB port on a computer that is not in Sleep/Hibernate mode. The LED indicator should show
Blue/Red when charging, and blue when charging is complete.
Do not use non-approved chargers to charge your headset.
Microphone is not working
Under control panel (PC *), ensure the correct audio device is selected.
Choose (Settings > Control Panel > Sound and Audio Devices) under Sound recording,
select Creative HS-1200 Headset.
Restart the PC Application.
* Supports Windows
®
XP SP2, Vista
TM
and above only. Other operating systems do not support this device.
Check the following
• The Mic Mute is turned off
• In the Mixer selection of Entertainment Mode, select the Monitor checkbox in the Mic In section
• Check your microphone boom to ensure it is swivel down.
• Adjust microphone mouth-piece to be positioned closer to your mouth.
Pre-caution
• Extended exposure to high volumes when using a headset may result in temporary or
permanent hearing loss.
• Turn off Digital Wireless Gaming Headset while on-board any aircraft.
• Do not bend, drop, crush, puncture, incinerate, or open the headset.
• This Digital Wireless headset system is specifically designed for the operation within the
electrical range(s) with the provided USB power adaptor and use outside of this range
shall be at your own risk.