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Page 22 Coby Electronics Corporation
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TROUBLESHOOTING
If you have a problem with this device, please read the troubleshooting
guide below and check our website at www.cobyusa.com for Frequently
Asked Questions (FAQs) and rmware updates. If these resources do
not resolve the problem, please contact Technical Support.
Address
Coby Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email
techsupport@cobyusa.com
Web
www.cobyusa.com
Phone
800-727-3592: Mon–Fri, 8:00AM–11:00PM EST
Saturdays, 9:00AM–5:30PM EST
718-416-3197: Mon–Fri, 8:00AM–5:30PM EST
There is no power to the device.
Ensure that the power cord is securely connected to the unit and the
proper wall outlet.
Ensure that the voltage selector has been set properly (110V or
220V).
The device does not play.
Moisture may have condensed inside the player. Remove the
disc and leave the player on for 1-2 hours and then try again.
There is no sound.
Ensure that the speaker connections are secure and correct.
Try adjusting the volume.
Ensure that the player is in the proper mode (CD, Aux, Radio).
Ensure that headphones are not connected to the unit.