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SERVICE AND CARE
CARE AND CLEANING
Unplug the unit from the wall outlet. Clean the cabinet housing and front panel of the
CAD 120S MKII with a soft cloth and a glass cleaner. The frequency of cleaning will
vary based on the cleanliness of the environment and the number of hours the CAD 120S
MKII is operated.
FACTORY SERVICE
Careful consideration has been given to the design of the CAD 120S MKII to minimize
maintenance issues. Any problems or requests for service should be referred to the
Customer Service Department at 919.355.0010. Do not return the CAD 120S MKII to the
factory without a return authorization number (RA). Refer to the next section for details
about returning equipment to Cary Audio Design.
Should the unit be lost or damaged in shipment, Cary Audio Design will assume no
responsibility if the shipping company refuses to pay for damage due to improper
packing or lack of insurance. Please use the original carton for shipping the music server.
NON-WARRANTY REPAIRS
Cary Audio Design will provide repair service for its products charging on a time and
expense basis. Please call Cary Audio Design at 919.355.0010 for more information
about out-of-warranty service and repair fees.
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