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EXPERIENCE THE SOUND
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Customer Service
For questions about the SoundDock digital music system, contact your local Bose dealer. To contact
Bose directly, see the address list included in the carton.
Warranty
Your SoundDock digital music system is covered by a transferable limited warranty. See your product
registration card for details.
Please be sure to fill out the information section on the card and mail it to Bose. Or, to register online,
select Product Registration at the bottom of the Customer Service page of our website:
www.bose.com
Technical Information
Power rating System size and weight
100-240V 50-60Hz, 1.5A-0.8A, 64-77VA 6.65"H x 11.91"W x 6.48"D
(16.89 cm x 30.26 cm x 16.47 cm)
4.56 lb (2.1 kg)
No sound after quickly
undocking or docking
your iPod
• Remove your iPod from the dock, wait 5 seconds, and return it to the dock.
• Unplug the power cable for 1 minute, then plug it back in. This resets the
system.
Your iPod does
not respond to the
SoundDock
TM
remote
control buttons shown:
• Remove your iPod from the dock, wait briefly, then reseat it. You may need to do
this a few times.
• Try the remote from a different location. If it works there, strong lighting or other
room conditions may be causing the problem.
• Make sure nothing blocks the infrared (IR) signal path from the remote to your
SoundDock system. Wipe off the small lens on the front end of the remote.
• Check the remote control battery to make sure the + side is up as shown
in Figure 7 on page 8.
• Replace the remote control battery.
• Make sure your iPod is running compatible software
(refer to “To check for iPod compatibility” on page 6).
Your SoundDock system
does not respond to its
remote commands or to
the + and – volume buttons
on the front of the system
• Unplug the power cable for 1 minute, then plug it back in. This resets the
system.
•Contact Bose
®
Customer Service about the problem.
Problem What to do