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Maintaining Your Wave Music System
Troubleshooting
Customer service
If you lose your remote, additional remotes are available from Bose
®
Customer Service.
For additional help in solving problems, contact Bose Customer Service. See the phone
numbers listed inside the back cover of this guide.
Problem What to do
System does not function • Make sure the power cord is fully plugged into an operating electrical outlet.
•Press On/Off to see if the display lights.
No sound • Turn the volume up.
•Press Mute.
• Eject the CD and reload it.
• Check connections for an auxiliary source.
•Press AUX to listen to an external source connected to the AUX IN input.
• Make sure the external source is turned on.
• Disconnect headphones.
Remote control is incon-
sistent or does not work
• Operate the remote control closer to the unit.
• Check that the remote control battery is installed with positive (+) polarity facing up.
• Replace the remote control battery.
• Check for interference from room lighting, sunlight, or dust or dirt on lens.
• Try the unit in a different location.
AM reception is weak • Adjust the internal antenna by rotating the unit slightly one way and then the other.
• Move the unit farther from a TV, refrigerator, fluorescent lamps, halogen lamps, dimmer
switches, or other electronic equipment that generates electrical noise.
• If neither suggestion works, you may be in an area of weak AM signal coverage.
FM reception is weak • Extend the power cord as much as possible. The power cord acts as an FM antenna.
• Try an external antenna. Call Bose
®
Customer Service to order an external FM antenna.
CD does not play • Check that the CD source is selected. The CD icon should appear on the display. If not,
press CD.
• Check that the CD was loaded label-side up.
• Check that the disc surface is clean, If not, try cleaning it.
• Check that an audio CD was loaded, not a DVD.
• Try another disc.