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Reference
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Troubleshooting
Problem What to do
System doesn’t
do anything
• Make sure the power connector is inserted securely into the media center, the power cord
is inserted securely into the Acoustimass
®
module, and the power pack and power cord
are fully plugged into operating AC wall outlets.
• Be sure to press a source button (CD/DVD, AM/FM, etc.) on the LIFESTYLE
®
remote control.
• Unplug the media center power supply for 60 seconds, then reconnect it.
This allows the unit to reset itself after a power surge or power interruption.
No sound • Increase the volume.
• Check to see if MUTE is lit on the display. If it is, press the
Mute
button on the remote control
to unmute the sound.
• Make sure that the power switch on the Acoustimass module is set to ON (I).
• Make sure that the audio input cable:
- connector is firmly seated in the media center Main Speaker jack
- multi-pin connector at the other end is firmly seated in the Acoustimass module
AUDIO INPUT jack.
• Check connections between the cube speakers and the module.
• Turn the media center off for 60 seconds, then on again,
to restore communication between the media center and the speakers.
• Check the connections for any external components. Make sure that you have pressed
the correct remote button for the source you want to hear.
• For CD or DVD play, be sure the disc is placed correctly, label-side up, in the disc tray.
• Connect the FM and AM antennas.
No sound from
center speaker
• Make sure the center speaker cable is connected at both ends.
• Select 3- or 5-speaker mode.
Too much sound
from center speaker
• Decrease the Center Channel setting.
No sound
from surround speakers
• Select 5-speaker mode.
• Increase the Surround setting for the source being played.
• Make sure the video sound source is stereo and surround-encoded,
and the component used (TV, VCR, DVR, etc.) is stereo.
Surround speakers
are too loud
• Decrease the Surround setting for the source being played.
• Make sure that the left and right front speakers are connected to the front speaker jacks
(blue) and the left and right surround speakers are connected to the surround speaker
jacks (orange).
Storing tracks of a CD
takes much longer than
it should
• Remove the CD and check for scratches, which may slow the process or make it impossi-
ble to store all tracks.
• Or, if the CD needs cleaning, refer to “Cleaning discs” on page 54.
Remote control
behaves erratically
or it does not work
• Check batteries and their polarity (+ and –).
• Move the remote (or the media center) a few feet to avoid an area of “dead spots”.
• Make sure the power cable between the media center and its power source is firmly
seated, uncoiled, and extended to its full length.
• Make sure the remote control and media center house codes match.
• Install a remote control extender.
System turns on by itself,
or behaves erratically
• Change the house code setting to prevent signals from conflicting with another nearby
LIFESTYLE
®
system.