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Cleaning
Your headphones may require periodic clean-
ing:
• Ear tips: First, remove them from the
headphones and wash the tips with a mild
detergent and water. Make sure you thor-
oughly rinse and dry them before putting
them back on the headphones.
• Headphone nozzles: Clean the nozzles
only with a dry, soft cotton swab or
equivalent. Never insert any cleaning tool
into the nozzle opening.
WARNINGS:
• Long-term exposure to loud music may
cause hearing damage. It is best to avoid
extreme volume when using headphones,
especially for extended periods.
• Do not use these headphones when oper-
ating a motor vehicle on a public road, or
where the inability to hear outside sounds
may present a danger to you or others.
CAUTIONS:
• Sounds that you rely on as reminders or
warnings may have an unfamiliar character
when using headphones. Be aware of how
these sounds may vary in character so you
can recognize them as needed.
• Do not drop, sit on, or allow the head-
phones to be immersed in water.
This product conforms to the EMC
Directive 89/336/EEC.
The complete Declaration of Con-
formity can be found at
www.Bose.com/compliance.
Troubleshooting
If you experience any trouble using your
headphones, try the following troubleshoot-
ing instructions. If you still need help, see the
contact information on the inside back cover
for assistance in your area.
Replacement parts and
accessories
Accessories or replacement parts can be
ordered through Bose Customer Service. See
the contact information for your area included
in this guide. For replacement ear tips, call
1-800-611-1715 (US only).
• Carrying case
• Ear tips (S/M/L)
Problem What to do
No audio/
Intermittent
Make sure that the head-
phone plug is securely con-
nected to the headphone
jack (not the line out jack) of
the audio device.
Excessive
bass
Turn off any bass boost or
other audio enhancement
features on the audio
source.
Low volume/
poor audio
Turn off any “sound
checker” or other audio sig-
nal altering features on the
audio source.
Eartips
falling off
Make sure to securely
attach the eartips by align-
ing the triangles on the tip
and housing and pressing
the tip into place.
Lost eartip Contact the service repre-
sentatives appropriate for
your region (on back page)
to order replacements.
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