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Thank you for choosing a B-52 sound product. B-52 manufactures
some of the world’s best sounding and most reliable professional speaker
systems, amplifiers and components. E.T.I. Sound Systems, Inc., makers of
B-52 Professional Audio equipment, take great pride in thoroughly testing
each B-52 product prior to shipment.
B-52 CABINETS: E.T.I. Sound Systems, Inc. offers a lifetime warranty
(effective January 1, 2002) to the original purchaser that a B-52’s cabinet
construction will be free from defects in material and workmanship. A dat
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ed sales receipt will establish coverage under this warranty. This warranty
does not cover service or parts to repair damage caused by neglect, abuse,
normal & wear and cosmetic appearance of the cabinetry not directly at
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tributed to defects in material or workmanship, or service, repair, modifica
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tions of the cabinet, which has not been authorized or approved by E.T.I. If
this product is defective in materials or workmanship as warranted above,
your sole remedy shall be repair or replacement as provided above.
LOUDSPEAKER AND MID-RANGE COMPONENTS: E.T.I. Sound
Systems, Inc. warrants the original purchaser that B-52 loudspeakers and/or
midrange components will be free from defects in material and workman
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ship for a period of (5) five years from the original purchase date (effective
January 1, 2002). A dated sales receipt will establish coverage under this
warranty. This warranty will automatically terminate (5) years after the
original retail sales date. This (5) five-year warranty does not cover service
or parts to repair damage caused by accident, disaster, misuse, abuse, burnt
voice-coils, over-powering, negligence, inadequate packing or shipping
procedures and service, repair or modifications of the component which
has not been authorized or approved by E.T.I.. This warranty is in lieu
of all other expressed warranties. If this product is defective in materials
or workmanship as warranted above, your sole remedy shall be repair or
replacement as provided above.
HIGH-FREQUENCY DEVICES: E.T.I. Sound Systems, Inc. offers a
lifetime warranty (effective January 1, 2002) to the original purchaser
that B-52 high frequency (tweeters) devices will be free from defects in
material and workmanship. A dated sales receipt will establish coverage
under this warranty. This warranty does not warranty neglect or abuse.
NO WARRANTY IS OFFERED ON HIGH-FREQUENCY DEVICES IN
B-52 SYSTEMS WITH A BI-AMP SWITCH OPTION. The lifetime war
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ranty on high-frequency devices does not cover service or parts to repair
damage caused by accident, disaster, misuse, abuse, negligence, inadequate
packing or shipping procedures or service, repair or modifications of the
product which has not been authorized or approved by E.T.I. This warranty
is in lieu of all other expressed warranties. If this product is defective in
materials or workmanship as warranted above, your sole remedy shall be
repair or replacement as provided above.
GUITAR AMPLIFIERS: E.T.I. Sound Systems, Inc. warrants the origi
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nal purchaser that B-52 guitar amplifiers will be free from defects in mate
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rial and workmanship for a period of (5) FIVE years from the original pur
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chase date (effective January 1, 2002). A dated sales receipt will establish
coverage under this warranty. This warranty will automatically terminate
(5) years after the original retail sales date. This (5) five-year warranty
does not cover service or parts to repair damage caused by accident, di
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saster, misuse, abuse, over-powering, negligence, inadequate packing or
shipping procedures and service, repair or modifications of the amplifier
which has not been authorized or approved by E.T.I.. This warranty is in
lieu of all other expressed warranties. If this product is defective in materi
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als or workmanship as warranted above, your sole remedy shall be repair
or replacement as provided above.
GUITAR AMPLIFIER TUBES: E.T.I. Sound Systems, Inc. warrants
the original purchaser that amplifier tubes used in B-52 Stealth Series
LIMITED WARRANTY
All-Tube Amplifiers will be free from defects in material and workman-
ship for a period of 90 DAYS from the original date of purchase (effec
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tive January 1, 2002). A dated sales receipt will establish coverage under
this warranty. This warranty will automatically terminate 90 Days after
the original retail sales date. This 90-Day warranty does not cover ser
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vice or parts to repair damage caused by accident, disaster, misuse, abuse,
over-powering, negligence, inadequate packing or shipping procedures
and service, repair or modifications of the amplifier which has not been
authorized or approved by E.T.I.. This warranty is in lieu of all other ex
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pressed warranties. If this product is defective in materials or workman
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ship as warranted above, your sole remedy shall be repair or replacement
as provided above.
RETURN PROCEDURES: In the unlikely event that a defect should
occur, follow the procedure outlined below. Defective products must be
shipped, together with proof of purchase, freight pre-paid and insured to
the Authorized B-52 Dealer from whom you purchased the product or di
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rectly to E.T.I. Sound Systems. If a product must be returned to E.T.I.
Sound Systems for warranty replacement/repair, a Return Authorization
Number must be obtained from our Customer Service Department prior to
shipping the product.
NEVER RETURN THE ENTIRE CABINET - JUST THE DEFEC
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TIVE COMPONENT
: Identify and remove the defective component. If
you are uncertain which component is defective, or need directions for
removing a component, please contact our Customer Service Department
for assistance. Components which are a part of an original B-52 speaker
box must be sent directly to E.T.I. Products must be shipped in the original
packaging or its equivalent; in any case, the risk of loss or damage in tran
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sit is to be borne by the purchaser. The Return Authorization Number must
appear in large print directly below the shipping address. Always include
a brief description of the defect, along with your correct return address
and telephone number. When calling to inquire about a returned product,
always refer to the Return Authorization Number. If E.T.I. determines that
the unit was defective in materials or workmanship at any time during the
warranty period, E.T.I. has the option of repairing or replacing the product
at no additional charge, except as set forth below. All replaced parts be
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come a property of E.T.I.
Products replaced or repaired under this warranty will be returned via
ground-shipping-within the United States-freight prepaid. E.T.I. is not re
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sponsible for costs associated with expedited shipping, either to E.T.I. or
the return of the product to the customer.
INCIDENTAL OR CONSEQUENTIAL DAMAGE: In no event will
E.T.I. be liable for any incidental or consequential damages arising out
of the use or inability to use of any B-52 product, even if E.T.I. or a B-52
dealer has been advised of the possibility of such damages, or any other
claim by any other party. Some states do not allow the exclusion or limita
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tion of consequential damages, so the above limitation and exclusion may
not apply to you. This warranty gives you specific legal rights and you may
also have other rights which may vary from state to state.
FOR YOUR PROTECTION: Please complete and mail the Purchase In
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formation Card within (10) ten days of the date of purchase so that we may
contact you directly in the event a safety notification issued in accordance
with the 1972 Consumer Product Safety Act. In addition, we ask that you
complete the brief questionnaire so me may analyze your answers and in
this way, help us evaluate our customer needs.
CUSTOMER SERVICE: Our dedicated staff is ready to help you
with any B-52 warranty or product questions you may have. Please call
323-277-4100 (9:00AM to 4:00PM Pacific Standard Time, United
States).
CONNECTIONS / IMPORTANT INFORMATION