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User and Installation Guide
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Page 8
Problems and Solutions Table
What is Happening Possible Why What to Do
None of the
transmitter
interface indicators
will light after DC
power is applied
Faulty AC adapter
or faulty power outlet
Check the power outlet and
the AC adapter; if possible,
check for correct voltage of
the AC adapter
No audio present at
audio interface
Check the audio connection
to the transmitter and ensure
that there is audio present
The transmit light
goes out after a few
seconds and does
not light again
Transmitter hung up Disconnect and then
reconnect DC power
Batteries empty or
not inserted properly
Check battery voltage or
replace batteries, ensure that
the battery plus pole properly
touches the battery
compartment plus contact;
rotate battery
Headphone volume
control at minimum
Slowly increase volume at the
headphones
Transmitter audio
levelcontrolat
minimum
Slowly rotate the transmitter
audio level control if the
analog audio interface is used
No audio at
headphones
Receiver hung up Switch headphone power off
and on
Transmitter audio
level control set too
high
Regulate the transmitter audio
level control until no more
clipping occurs if the analog
audio interface is used
Batteries empty Check battery voltage or
replace batteries
Wrong digital
interface format
Ensure that the transmitter
receives uncompressed audio
data at 32 kHz, 44.1 kHz or
48 kHz; check the audio
interface setting of the audio
source
Audio is distorted
Strong interference See under „Strong
Interference“ on next page
Wrong sample rate Ensure that the audio data
sample rate is either 32 kHz,
44.1 kHz or 48 kHz
Audio is noisy
Strong interference See under „Strong
Interference“ on next page