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Chapter 4
Reference
Troubleshooting
Video is unstable or only black and white.
• Check that you are using the correct broadcast standard format.
• Check the quality of the incoming TV signal on another receiver.
• Connect your tuner directly to the cable TV or antenna source. Splitters can
degrade the signal.
No video or audio.
• Check that the AC power adapter connected to your TV Wonder™ 650 is the
model PSM11R-060 adapter that was packaged with your product.
• If the LED indicator on the front of the device is not lit, check the cabling to
make sure the device is receiving power. If the device has been running for
a lengthy period of time, disconnect it to let it cool, then reconnect and check
that the LED light is on.
• Check that the speakers are connected and turned on.
• Check that your system's sound device is working properly (Control Panel ▷
Sounds and Audio Devices).
• Make sure the monitor is plugged in, turned on, and connected to the
computer.
• Make sure the cable or antenna is connected.
• Check that all connectors are securely plugged in to the correct jacks.
• Check that the tuner is securely connected.
Recording stops unexpectedly.
• Make you have sufficient disk space to accommodate the recording.
• Make sure you are recording to the correct hard disk. Check your software
manual for instructions on determining the target drive and folder for your
recordings.
• The maximum file size for the FAT32 file system is 4 gigabytes.
• Disable screen savers while recording.
• Disable Power Management while recording.