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Troubleshooting
Symptom Possible Problem Solution
The Power LED is not lit
(AC Operation)
The power supply cord isn’t connected to a
wall outlet and/or the power supply connector
is not plugged into the power supply jack on
the back of the inMotion system.
Insert the barrel connector from the power supply into the DC connector on
the back of the inMotion system. After this connection is made, insert the
power supply into a wall outlet.
The surge protector (if used) isn’t powered on. If the power supply cord is plugged into a surge protector, make sure the
surge protector is switched on.
The wall outlet is not functioning. Plug another device into the same wall outlet to confirm the outlet is working.
The power isn’t turned on. Turn on the inMotion system by pushing the power button located to the left
of the docking station. The LCD screen will turn on.
No sound is coming
from speakers
The volume is set too low.
Press the “+” button to increase the volume to the desired level.
Check the volume level on alternate audio source device and set at mid-level.
The Zune player is not correctly seated into
the docking station.
Turn off the Zune player, remove it from the docking station, reseat it, and turn
it on again.
If using an alternate audio source, the audio
source is not properly connected to the
inMotion system or there is a problem with
the alternate audio source.
Follow the instructions in Connecting to an Alternate Audio Source.
If necessary, try connecting another audio source.