If you need
ser vice or assistance,
we suggest
YOU
follow these five steps:
1. Before calling for
assistance...
Performance problems often result
from little things you can find and fix
without tools of any kind.
If nothing operates:
l
Is the power supply cord plugged
into a live circuit with the propervolt-
age? [See Installation Instructions.)
l
Have you checked your home’s
main fuses or circuit breaker box?
It the oven will not operate:
l
Is the Oven Selector turned to a Set-
ting (BAKE or BROIL, but not TIMED
BAKE)?
l
Is the Oven Temperature Control
turned to a temperature setting?
If surface units will not operate or
seem to cook too slow:
l
Have you checked your home’s
main fuses or circuit breaker box?
l
Is the surface unit control knob
turned to a setting other than OFF?
l
Are you using the proper cook-
ware? See page 6.
l
Do the control knobs turn?
If surface unit control knob(s) will
not turn:
l
Did you push in before trying to turn?
If the Self-Cleaning cycle will not
operate:
l
Are the Oven Selector and Oven
Temperature Control set on CLEAN?
l
Does the Start Time Dial show the
correct time of day?
l
Is the Stop Time Dial set ahead to the
time you want the cleaning cycle to
stop?
. Is the Lock Lever all the way to the
right?
If cooking results aren’t what you
expected:
l
Is the range level?
l
Are you using pans recommended
in the Cooking Guide?
l
If baking, have you allowed 1% to 2
inches (4-5 cm) on all sides of the
pans for air circulation?
l
Have you preheated the oven as the
recipe calls for?
l
Are the pans the size called for in the
recipe?
l
Are you following a tested recipe
from a reliable source?
l
Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face unit being used?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2. If you need
assistance?..
Call Whirlpool COOL-LINE” serv-
ice assistance telephone number.
Dial free tram anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained con-
sultants. The consultants can instruci
you in how to obtain satisfactory oper-
ation from your appliance or, if ser+
ice is necessary, recommend u
qualified service company in you1
area.
