l Have you checked your home’s
main fuses or circuit breaker box?
If the oven will not operate:
l Is the Oven Selector turned to a set-
ting (BAKE or BROIL?
l Is the Oven Temperature Control
turned to a temperature setting?
It surface unlts will not operate:
l Have you checked your home’s
main fuses or circuit breaker box?
l Are surface units plugged in all the
way?
l Do the control knobs turn?
If surface unit control knob(s) will
not turn:
l Did you push in before trying to turn?
If cooking results are not what you
expected:
l Is the range level?
l Are you using pans recommended
in the Cooking Gulde?
l If baking, have you allowed W2 to 2
inches (4-5 cm] on all sides of the
pans for air circulation?
l Have you preheated the oven as the
recipe calls for?
l Are the pans the size called for in the
recipe?
l Are you following a tested recipe
from a reliable source?
l Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face unit being used?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2. lf you need
assistance*...
Call Whirlpool COOL-LINE@ serv-
ice assistance telephone number.
Dial free from:
Contlnental U.S. . (800) 253-1301
Michigan . . . . . . . . (800) 632-2243
Alaska & Hawaii (800) 253-1121
and talk with one of our trained Con-
sultants. The Consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
3.
If you need service*...
are trained to fulfill the product war-
ranty
and
provide after-warranty
service,anywhere in the United States.
To locate TECH-CARE service in your
area, call our CCCL-LINE sewice as-
sistance telephone number (see Step
2) or look in your telephone directory
Yellow Pages under:
Whirlpool has
a nationwide
network of fran-
chised
TECH-
CARE@ Service
Companies.
TECH-CARE sew-
ice technicians
4. If you have a
problem*...
Call our CCCL-LINE sewice assistance
telephone number (see Step 2) and
talk with one of our Consultants, or if
you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
‘If you must call or write, please pro-
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This infor-
mation is needed in order to better
respond to your request for
assistance.
