2. If you need assistance’ . . .
Call Whirlpool Consumer Assistance Center
telephone number. Dial toll-free from anywhere
in the U.S.A.:
1-800-253-1301
and talk with one of our trained consultants.
The consultant can instruct you in how to obtain
satisfactory operation from your appliance or,
if service is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in your
correspondence.
3. If you need service* . . .
Whirlpool has a nationwide network of authorized
Whirlpool service companies.
-.
*
Of
Whirlpool service technicians
are trained to fulfill the
SERVlCE product warranty and provide
after-warranty service,
anywhere in the United States. To locate the
authorized Whirlpool service company in your
area, call our Consumer Assistance Center
telephone number (see Step 2) or look in your
telephone directory Yellow Pages under:
‘APPLIANCE-HOUSEHOLD- *WASHING MACHINES h
MAJOR, SERVICE 6 REPAIR
DRYERS, SERVICE L REPAIR
See: Whorlpool Appliances or See: Whirlpool Applmces or
Authowed WhIrlpool Serwce Authorized Whirlpool Serwce
(Example: XYZ Sewlce Co.)
(Example: XYZ Serace Co.)
4. If you need FSP@ replacement parts* . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a replace-
ment part for your WHIRLPOOL appliance. FSP
replacement parts will fit right and work right,
because they are made to the same exacting
specifications used to build every new
WHIRLPOOL appliance.
To locate FSP replacement parts in your area,
refer to Step 3 above or call the Whirlpool
Consumer Assistance Center number in Step 2.
5. If you are not satisfied with how the
problem was solved* . . .
l
Contact the Major Appliance Consumer Action
Program (MACAP). MACAP is a group of
independent consumer experts that voices
consumer views at the highest levels of the
major appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer and Whirlpool have failed
to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
. MACAP will in turn inform us of your action.
* When requesting assistance, please provide:
model number, serial number, date of pur-
chase, and a complete description of the
problem. This information is needed in order to
better respond to your request.
