If you need service or assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
Performance problems often result from little things
you con find and fix yourself wrthout tools of any kind
If the electricity goes off:
learn how long the power will be off by calling the
power company
if service is to be interrupted 24 hours or less, keep
th’e freezer closed Most food WIII stay frozen
If sewice is to be Interrupted longer than 24 hours,
do this
Remove 011 unfrozen food and store In a frozen
food iocker OR...
Jlace 2 Ibs (0 9 kg] of dry ice In freezer for every
cu. ft of freezer space This will keep frozen foods
for 2 to 4 days Wear gloves to protect your hands
from dry Ice burns
If nerther food locker storage or dry Ice IS ovoil-
able, use or con perishable food at once
The length of time food will stay frozen depends on
several factors For instance 0 full freezer
will
remain
cold longer than a freezer pati~clly filled And a
freezer full of meat
WI//
stay cold longer than a
freezer filled with baked goods Also, if the food still
contans ice crystals, it may be safely refrozen, 01~
though the quality and flavor may be affected Use
tb IS food as soon as convenient If the condition of
the food IS poor or
IS
In any way questionable, it IS
w se to drspose of It
If your freezer stops running:
* 1s the power supply cord plugged Into a live clrcurt
w,th the proper voltage? (See page 4.)
= Have you checked your home’s morn fuses or circuit
breaker box7
e Is the Temperature Control turned ON?
If the compressor seems to run too long:
* Is the condenser, located on the bock of the freezer,
free of dust and lint’
l
Is there enough air ctrculation space above and tn
bock of the freezer?
. On hot summer days or If the room is hot, the corn-
pressor will run longer to provrde the correct amount
of cooling
l
If large amounts of unfrozen food hove been put
]nto the freezer, the compressor will run longer
0
FSP
R
FSP 1s o registered trademark 01 WCl~rlpool
Corporation for qu3itv parts took for this suvbol
of qualfty whenever you need o replacevent pari
for your Wh~rlpoolappl~ance FSP replacement
ports WIII f~lr~ghland work right.becouse theyore
modetothe someexact~ng speclflcollons used
to build every new Wh~rlpoolappl~once
2. If you need assistance*...
Call Whirlpool COOL-LINE” service assistance
telephone number. Dial free from:
Continental U.S.
. . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 81 Hawaii
. . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The Con-
sultant con instruct you in how to obtain satisfactory
operation from your appliance or, if service is neces-
sary. recommend a qualifted service company in
your area.
3.
If you need service*...
~ FRANCHISED SERVICE
Whirlpool has a no-
tionwrde network of
franchised TECH-CARE’”
Service Companies.
TECH-CARE service
1
technicians ore trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States To locate TECH-
CARE service in your area, call our COOL-LINE servrce
assistance telephone number [see Step 2) or look in
vour telephone directory Yellow Pages under:
APPLIANCES - HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR - SERVICE 8 REPAIR MAJOR - REPAIRING 8 PARTS
OR
ILHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISE0 TECH CARE SERVICE
FRANCHISED TECH-CARE SERVICE
.5Efl’I’f(‘E ro.llf!4.~IFLs .h611L’lC‘F ~‘O.lf,!\ Y/ES
<YZSERVlCE CO
XYZ SERVICE CO
123 Maple
333.9939 123 Maple
999.9993
OR
WASHING MACHINES, DRYERS
8 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SBHI’If 3: c OZlf”~ \/ES
NY2 SERVICE CO
123 Maplr 999.9333
4. If you have a problem*...
Call our COOL-LINE sen.ice assistance telephone
number (see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr Robert Stanley
Drvrsron Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write, please provide: model
number, seria number, date of purchase, and a com-
plete description of the problem. This information is
needed In order to better respond to your request for
assrstance.
