6.TROUBLESHOOTING FOR NETWORK
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network............................................................................... 70
Cannot locate the equipment in the network ........................................................................................................70
Cannot locate the equipment with Local Discovery..............................................................................................71
Equipment does not respond to ping command...................................................................................................72
LDAP Search and Authentication Problems........................................................................ 73
Network shutdown occurs or touch panel disabled after LDAP search................................................................73
LDAP authentication takes a long time.................................................................................................................73
Printing Problems (Network Related)................................................................................... 74
SMB print and Point&Print in a Windows operating system environment ............................................................74
Raw TCP or LPR print in a Windows operating system environment ..................................................................74
IPP print in a Windows operating system environment ........................................................................................75
Novell print in a NetWare environment.................................................................................................................75
Macintosh environment ........................................................................................................................................76
UNIX/Linux environment ......................................................................................................................................76
Network Fax (N/W-Fax) Driver Problems ............................................................................. 77
N/W-Fax Driver Installation Error Messages ........................................................................................................77
N/W-Fax Driver General Errors ............................................................................................................................78
