7
Troubleshooting
7-14
Phaser 560 Color Laser Printer
Dark and wavy vertical
streaks appear in all colors
(most easily visible in yellow).
The Main Charge Grid is dirty. Replace the Main Charge Grid. Complete
instructions are packaged with the Main
Charge Grid. Refer to “Supplies and
accessories” on page 9-2 for ordering
information.
The entire page prints in
black, including the borders.
The cause is one of the following: The solution is one of the following:
■
Re-insert the Imaging Unit to correct the
contact for the Main Charge Grid.
■
Replace the Main Charge Grid with a
new one.
■
Call Service. See page 7-1.
Bad electrical contact for the Main
Charge Grid.
The Main Charge Grid is broken.
Power supply high voltage.
Front panel reports:
Transfer Kit:replace
The Transfer Kit is worn out. Replace the Transfer Kit.
Toner spots appear on the
back of the media.
The Transfer Kit is worn out. Replace the Transfer Kit.
Troubleshooting and print quality quick reference (cont'd.)
Symptom Possible Causes Solution
