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Troubleshooting
Ensure that the settings for each
device allow them to be visible to other
devices.
Ensure that both devices are
compatible with Bluetooth wireless
technology.
Ensure that the correct PIN has been
entered on both devices.
You cannot listen to music on a
remote Bluetooth headset
Ensure that your device is connected
to the headset.
Ensure that the music format you are
trying to listen to is supported by the
headset.
Ensure that the distance between the
headset and device is not more than
10 metres and that they are not
separated by walls or other obstacles.