
Customer Agreement
Customer Agreement
Customer Agreement 211210 Customer Agreement
3.2 Service Cancellation
Ifforanyreasonyouarenotcompletelysatisedwithyourserviceandyouwishtocancel,you’llbe
able to do so as described below. However, if you have purchased any Add-On Minutes, they are not
refundable and these minutes will expire after your last bill.
Youwillreceiveanalbillthatwilldetailallthechargesandcreditsonyouraccount.
If you wish to cancel your service before the end of a given month, you’ll be responsible for any
accountchargesandoveragesthroughthedateofyournalbill.IfyouhavepurchasedanyAdd-On
Minutes,theyarenotrefundableandtheseminuteswillexpireafteryournalbill.
Although cancellations are effective immediately, we don’t bill for partial months; therefore, you’ll
be charged for the entire month.
4. Charges And Fees
There is a fee associated with beginning your service and there may be a fee associated with
reactivating your service. Usage charges vary depending on where, when and how you call, including
toll-free and Operator-assisted calls. Additional features and services, such as Operator assistance,
may have extra charges.
4.1 Roaming And Long Distance Charges
There are no long distance or roaming charges for any calls made within the domestic U.S. There
may be additional charges for international calls and texts.
4.2 International Rates
When calling from the domestic U.S. to other countries, or when calling from outside of the domestic
U.S., additional international calling rates will apply.