Troubleshooting
44 Troubleshooting
TROUBLESHOOTING
The Display is blank
• Make sure fresh batteries are properly installed.
Devices do not respond to commands
• Make sure the remote is in the correct mode.
• The battery power may be too low. Replace all old batteries with new ones.
• The remote may not be pointed in the direction of the device. Point the remote
directly at the desired device.
• The device may be too far away from the remote. Move to within 30 feet of the
device.
• Something may be blocking the communication between the remote and the
device. Check for objects that might be blocking the signal from the remote.
• Make sure the device you are trying to operate is an IR-compatible and is
working properly by using the original remote control.
Syncing
I cannot sync the remote
• Make sure you are connected to the Internet before syncing the remote.
• Make sure that the RemoteLinker II* cable is properly connected to the remote
and the computer before syncing the remote.
If you have any other problems contact customer service at 949-450-1670.
