Solving copy quality
problems
Unwanted background is visible
Adjust the Background Removal setting under
Copy Options Advanced Imaging. Touch the
right arrow to remove more background.
Unwanted patterns (Moire) appear
when a document is copied using
Photograph mode
Change the content mode to Printed Image under
Copy Options Content.
Vertical or horizontal lines are
noticed on copied pages
Clean the ADF scanner glass and backing material.
Black text is too light or
disappearing
• Adjust the Darkness setting under the Copy
menu. Touch the right arrow to increase the
darkness setting.
• Change the content mode to Text under
Copy Options Content.
• Adjust the Background Removal setting under
Copy Options Advanced Imaging.
Touch the left arrow to remove less background.
• Adjust the Contrast setting under Copy
Options Advanced Imaging. Touch the
right arrow to add more contrast.
• Adjust the Shadow Detail setting under
Copy Options Advanced Imaging.
Touch the left arrow to decrease shadow detail.
The copy looks washed out or
overexposed
• Adjust the Background Removal setting under
Copy Options Advanced Imaging.
Touch the left arrow to remove less background.
• Adjust the Shadow Detail setting under
Copy Options Advanced Imaging.
Touch the left arrow to remove more shadow
detail.
Solving scan quality
problems
The file size is too big when I scan
a document to the network
• Touch Options, then under Resolution,
decrease the output resolution.
• Touch Options, then under Content, change
the Color option to black and white.
• Touch Options, then under Content, change
the setting to Text.
Text characters do not look sharp
when I scan a document to the
network
• Touch Options, then under Resolution,
increase the output resolution.
• Touch Options, then under Content, change
the setting to Text.
Black text is too light or
disappearing
• Adjust the Darkness setting. Touch the right
arrow to increase the darkness setting.
• Change the content mode to Text.
• Adjust the Background Removal setting under
Advanced Imaging. Touch the left arrow to
remove less background.
• Adjust the Contrast setting under Advanced
Imaging. Touch the right arrow to add more
contrast.
• Adjust the Shadow Detail setting under
Advanced Imaging. Touch the left arrow to
decrease shadow detail.
Unwanted background is visible
Adjust the Background Removal setting under
Advanced Imaging. Touch the right arrow to remove
more background.
Solving fax problems
The fax document takes a long
time to transmit
Touch Options, then under Content, change the
setting to Text, and then set the resolution to
Standard.
The images on the fax I sent are
not clear
Touch Options, then under Content, change the
setting to Text/Photo or Photo.
Increase the output resolution.
Note: This will increase the amount of
time required for the scan and will
increase the quality of the fax
output.
Caller ID is not shown
If your region supports caller ID, you may have to
change the default setting. There are two settings
available, FSK (pattern 1) and DTMF (pattern 2).
Contact your telecommunications company to
determine which pattern or switch setting to use.
